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No circumstance dire enough for AT&T to accept payment arrangement?

As an ATT wireless customer for better than 10 years, I expect a liitle loyalty... I have a terminal illness. For me to get chemo and other drugs to stay alive, I have to come up with cash. This...

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ETF Refund

I overheard somewhere that if I cancel my account, pay the ETF, and decide to come back to AT&T within 40-45 days they'll refund my ETF...is this true? Thanks! [corrected formatting]

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Automatic renewal period

I took the AT&T 3G Data Plan for IPad for 30 days (718 915 8732) when I was in New York NY 4/6/2013. I leave US 4/20/2013. I didn't confirm automatic renewal period for my contract. 5/5/2013 I...

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Have been over charged for 2 years

I've been a costumer for over 15 years and have had no complaints or problems with sevice till this point. I'll get to the point, about 2 years ago I decided to upgrade to an iPhone along with...

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Taxes

How does AT&T figure the taxes it charges for each line of service?I have 3 lines on my account, myself and the two girls. I have a QMD w/ no data. They have iphones. one 4 and one 5.They are each...

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Billing/customer support for ATT hotspot

I was getting restless to receive my first bill and finally got one. Only it was a notice that I was late and that service would be suspended if I didn't pay. No due date on the bill. I had the option...

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Overcharged at a ATT store

Hello, for a vacation in the US I bought a prepaid cell phone with a $ 2 Unlimited Daily Talk and Text at a ATT store at the New York JFK airport to be able to make international phone calls and text...

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Great Credit, Unnecessary $750 Depost?

I've been an AT&T Wireless user via my company's plan for over 10 years.  This week, I'm attempting to move my phone number into a personal plan.  After going through the process with a...

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Old billing statements

How far back can I go online? I need a statement from July or August 2011?

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GoPhone Account Usage MISLEADING

Yes you ATT are very sly. I have a go phone plan with limited minutes. I access my account usage history and it lists the day and time I make an call but not a $ amount. I have to access each...

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Fraudulent charges on my Credit Card

I have charges from ATT to my credit card that my bank cant reverse until ATT authorizes the revesal.  I cannot get anyone at ATT to do this.  Details as follows... I am having a problem with ATT home...

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double charges for upgrade

I upgraded my phone to an iphone in march. So I got billed for that. and then again I was charged for the same thing in my next bill again. I tried to call the billing and explain them and they...

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Changing Family plan to individual plan

So I spoke to an ATT rep. teoday and asked about changing my family plan I have with my husband over to an individual plan, due to the fact that we are separating. I was told it would be no problem, no...

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Misled, lied to and overcharged

I recently upgraded my phone in order to qualify for your discount on the Samsung Tab 2. I was lied to twice then.1 - I told the sales rep that 16GB was not enough because my wife works with A LOT of...

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is the billing period on or after the date listed?

I got a text saying I had used 100% of my data for the billing cycle ending 5/20/2013. Does that mean 12:00 am ON the 20th or AFTER, as in I can use my phone again on the 21st? I'm very confused and I...

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How is my husband blocking his usage from the bill?

It shows up on my usage where I've called him, but not under his usage. There have been almost no numbers showing since I found out he's having an affair. How is he doing this?

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Data Usage Reset. Is it delayed?

My new bill cycle came today the minutes got reset. I have a problem with my data usage; it didn't reset back to zero it still shows the same data usage from last month. Is it normal that it does that,...

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Using At&t Samsung Galaxy S3 as like a ipod touch?

Hello! A week ago, I upgraded my contract and purchased a Samsung Galaxy s3 from Costco.At the time, the white SGS3 was out of stock, so I had to order it.The agent at Costco removed the data plan...

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Charging 520% (Yes, that's five HUNDRED twenty percent ) sales tax??????????

Really? 520% sales tax. $52 tax for a TEN DOLLAR phone? Please explain (refurb Note 2).

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Bad experience while doing business with ATT - need to file complaint

I am writing this to express the disappointment I had with my latest business with AT&T. I preordered Samsung Galaxy S4 on Apr 24 2013 at AT&T store (1241 NE 48th Ave, Hillsboro OR). I got the...

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