New Fee?
I hear everyone is getting a brand new fee, called the "MOBILITY ADMINISTRATIVE FEE". What is it, how much is it, and what is it for?
View ArticleActivation Fee, Worst Customer Care responses
I am planning to upgrade my iphone 4 to Galaxy S4 and shocked to see $36 activation fee. I have 3 iphone 4 in my family plan and never charged any such fee in past. To make things worst, customer care...
View ArticleAutomatically changed to paperless billing!
Thanks for the heads up AT&T! I'm going to assume you want me to pay my bill. How about telling me your just not going to send one anymore. Ridiculous.
View ArticleCramming Victims - There's Hope
Good news!The FCC is taking action against another premium SMS crammer, as reported in the NYT: www.nytimes.com/2013/04/18/business/ftc-takes-aim-at-unwarranted-cellphone-charges.html?_r=0Maybe there's...
View ArticleSuggestion For Third-Party Cramming Issues
So many posts on this forum seem to revolve around unauthorized third-party charges that ago unnoticed for months or years, and the third party claims the victim agreed by responding to a text or...
View ArticleAccount accidentally opened as business account now has me in collection
I have spent 8 hours so far trying to make my account right after ATT opened it as a business account in November 2012 in error. Just today it took me over an hour to find this link to your contact...
View Articleadvert mess
Hello! Some days ago I was received some advertisement messages and I forgot click to the link and then It was active advertisement that sent to my phone alot of messages everyday after that I checked...
View ArticleHow many days of grace period after due date?
If my bill is due on the 25th of this month and I can only pay it off six days later. What can I do? I am worrying that my service may be shut off. How many days is the grace period?
View ArticleI am a victim
Iam a victim of AT&T; I was promise one thing and got something else. I spoke with someone at the corporate office and was promise that he would get back to me at the end of today and ever heard...
View ArticleThe website does not accept the codes for refill
The Go Phone website does not currently accept the code for refills. This is a major problem I tried several times. John Balog
View ArticleContact phone number for bill resoltuion when I am no longer an active AT & T...
I have tried to contact AT&T mutltiple times by internet and phone to resolve an old bill. None of the phone numbers will connect me with a live representative. Each time I follow the prompts I...
View ArticlePre-Ordered Galaxy s4. What happened to my payment?
Pre ordered the s4 around the 16th, at&t then charged $212 for the phone, etc. Less than a week later the charge was randomly refunded and there was no trace of the transaction ever happening. When...
View ArticleFed Univ Service Charge on ETF??
I just received my final AT&T bill. The only charges on this bill are: Contract Termination Fee ($185) Federal Universal Service Charge ($8.66)The ETF was expected, but how can AT&T possibly...
View ArticleHow can I charge app purchases to phone bill instead of credit card
I don't wanna charge my credit card anymore for app purchases I just want to charge it to my bill, how do I do this?
View ArticleBasic Bill Higher than Quoted at Purchase
Any recommendations on how to resolve a billing problem? We have been AT&T wireless customers since they were Cingular. Around January we purchased new phones, plus a tablet and renewed our...
View ArticleIphone upgrade means new highre data rate ?????????
I upgraded from an Iphone 4 to an Iphone 5 last month. I just received my first bill since the upgrade and noticed it is slightly higher. I then read the fine print "This plan is $25 per month. Adding...
View ArticleAT&T adjustment department
AT&T adjustment department refusing to help and adjust. This is my response to you. Jerry R. High level credits and adjustment team : Hello, With all the notes including my diligence if calling...
View ArticleIm needing a copy of how long my number been in services
I need a copy of how long my number been in services
View ArticleQuestions on adding another phone to the plan
Right now I have only my phone on the plan. I have 450 min w/ Rollover,3gb data, unlimited texting and M2M. I've collected about 4,000 rollover minutes since I've had the phone (March 1st 2012) I want...
View ArticleTransfer of billing responsibility not possible without opening a new account?
I have been with AT & T since BEFORE 2004. My husband and I started with separate accounts. I want to transfer his account (currently 3 phone lines) to mine (currently 3 phone lines). AT & T...
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