Scheduled late payment or payment arrangement?
What's the difference between a scheduled late payment and a payment arrangement? I made a payment arrangement with customer service and that's what it showed when I logged onto my account a payment...
View ArticleBilling details Missing????
Why can't I get more information that Phone on my call log. I want to know to whom the message or content is being sent. In addition, I see there are texts on my husband's 4s that have been sent and...
View Articlebilling fraud
Please advise where I can report billing fraud by AT&T? I have always had combined billing (home phone & five wireless phones). This month I received 2 bills from AT&T. The one I...
View ArticleCharge amount question
Hi I've used 83.39 mb. I'm under my dads plan. We do NOT have a data plan. I told him I would spot him for the bill. I'm wondering how much it will be for the overage/charge. Can anyone tell me a rough...
View ArticleiPhone 4 data usage on no data plan
Hi. I'm under my dads plan and we do NOT have a data plan for Internet, apps, etc. I've used around 83.4 MB of data, at least that's what it is showing. What can I expect to be charged for this?
View ArticleBilling period, wondering can I change the billing date?
I always get paid on the 3rd day of each month and the billing ends on 26th ( I believe ), I always have to pay the connection fees every month. Is there anyway the billing date can be changed to 3rd...
View Articlehow much to add a line to family plan?
Okay so first of all, I want to add a line to my dad's family plan. It has two lines on it currently (him and my brother). I want unlimited texting and I think they have unlimited voice but im not...
View ArticleHigh Data Usage
I've been on Mobile Share for a month and 2 weeks before the end of my cycle I got a message stating I used 90% which I know I didn't because I'm not a big data user. I turned off the Cellular option...
View ArticleData usage consistently happening at night while phone is plugged in on wifi
Ok... just got of chat with att support. Wife has iPhone 4 that she uses for phone, text and email. Little to no web browsing and absolutely no media streaming. We are seeing consistent data usage in...
View Article$95 disconnect fee charged after ATT system cancelled my contract early
I wanted to go to another carrier due to some service issues in my area. So, I went out and got a new phone and new carrier (but with the same number) 2 days before the contract was due to expire. I...
View ArticleRefund after cancelling service?
Hi,I am not under contract, and am considering cancelling my service within the next few days. However, I have just paid my monthly bill. If I cancel so soon after my billing cycle begins, will I get...
View ArticleRude Unprofessional Supervisor
Hello.I would like to share my horrible expereince with the community. A few weeks ago, my son was playing around with the phones, not being aware he accidently put the simcard into two smartphones and...
View ArticleHow to fix account
Hello, Recently we have started having extreme problems with AT&T and their billing system. We have never had problems before, we always pay with our checking account in our local store, most of...
View ArticleMy billing is totally messed up
I have had a problem with Auto pay now for about 4 months. It all started when I made a mistake in my checking account and my payment got returned, yes this was my fault but, in my defense I had been a...
View ArticleFees in addition to Early Termination Fee
Hi all, I cancelled my AT&T contract and paid for the last month of service which brought my account balance to $0. When I received the bill for the Early Termination Fee (totally expected) I...
View ArticleI have had all that I can take with AT&T screwing up my billing and me having...
I just got an email saying my bill was available to view online now so I went to view it. Once again what a shock it was to see the amount my bill was. I'm so sick and tired of calling every month so...
View ArticleAfter 5 Years... Still Getting Screwed
So AT&T made a huge mistake a few years ago, and I'm still suffering because of it. In January 2008 I went to an AT&T store to change a phone number on my Family Talk plan because I had moved...
View ArticleBEWARE ATT will destroy your credit.
Stay away, ATT is a snake in the grass company. I started service in 2009, and canceled a few months later because they refused to correct their mistakes, raised my rate, and changed the discounting...
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