State Taxes?
I've moved from Connecticut to Texas 9 months ago. I've changed my address with ATT Wireless, but I noticed that ATT still charges me CT Sale Tax. Is it because I still have my CT number? I am unsure...
View ArticleUpgrade fee not reversed
One of my lines is contract free, so I decided to buy an HTC One on contract, they added an upgrade fee. Then I decided I wanted an higher capacity model, so I returned the device to the AT&T...
View ArticleData usage and trial period billing cycle
I picked up the AT&T Unite (AC770S) Mobile Hotspot yesterday (Thursday 2013 May 23) as a possible replacement for my satellite internet. So far, I'm mostly pleased and will probably keep it. This...
View ArticleRipped Off by ATT!
I am so tired of being over billed by ATT! They tell people in their stores "oh come back & we will credit your charges for your new phones". But when you ask customer service about it they say...
View ArticleVoice overage pay per use
How is possible that i have voice overage minutes when i have not used up 'anytime minutes', ''night and weekend minutes', nor 'roll over minutes'?This started occuring immediately after i started...
View ArticleWhatever happened to AT&T's customer service? You used to be able to talk to...
I just spent 15 minutes trying to navigate the labyrinth of the customer service voice system... they've set up a menu system that's clearly designed to frustrate customers and preven them from ever...
View ArticleWatch out!
ATT customer since 2006. Now telling me I have to pay a $30.00 a month data plan on a 8+ year old BB 8310. 8310 a Smartphone? Are you kidding me! It will cost me a bit but I'm leaving ATT and headed to...
View Articlehow is autopay nowadays
Ive used autopay in the past and didnt have any major issues so curious how it is nowadays. Anyone had any bad experiences with it recently? Ill prob sign up for it again since it makes things easier...
View ArticleNo one helps!
I have called at least twice a month since the new year! My plan has been over charged and every time I call to fix it, my plan gets more and more screwed up. They add features to get more money, they...
View Articlehow much to get a new sim?
So I bought a samsung galaxy s4 few days ago but I want to sell it to someone.if I were to use someone's old iphone 4, I know I have to go to an att store and get a new sim for the iphone. How much...
View ArticleUpgraded data plan mid-cycle..billing and usage question?
I upgraded my data plan from 300mb to 3gb recently. My cycle starts on the 24th, and I changed it on May 27th (4 days into it). Before I upgraded, I had used 66 out of 300 mb. On the ATT billing...
View ArticleGO Phone Automatic Billing What a Joke!
I started using the GO Phone foir my Iphone 3 over two months ago. I immediately signed up for auto payment so I would not have any interuption of my service. I have a disable person in my household...
View ArticleExceeding $20 fees in texts with an unlimited texts plan?
I added a line to our family plan today. Our family plan, I believe, has unlimited texting on it. After a few texts on this phone, it says I had exceeded $20 in texting fees! I don't understand! In...
View ArticleiPhone to Android phone, $2 charge for changing phones
Hopefully someone can make me understand what I am missing here. Billing Cycle - 2nd of every month till 1st of next month (e.g. 12/02/2012 - 01/01/2013)$30 Unlimited Data planEnjoy 24% FAN Discount On...
View ArticleCancelling my AT&T Account - What do I pay for asides from ETF?
I too will be switching carriers, but I was wondering what exactly must one do to port the number? Do I inform the new carrier first and then AT&T? How do I go about this? Thank you.
View ArticleCan I use the AT&T promotion card as a bill credit?
Hi All, I'm interested in the $100 for smartphone trade-in offer (I have an old Atrix 4G). I'm wondering if I'm able to apply the balance from the promotion card as a bill credit, and if so how would I...
View ArticleNeed office of the president's phone number
Hello AT&T, I have run into a terrible issue with a customer representative making a mistake when handling a line transfer from individual to family plan. I would like to esclate the issue, can...
View Articlewill they take away the credit that they gave if i cancel it in the same period
ATT charged me for the broken phone that I already returned two months ago. Because I spent 3-4 hours with couple rep to resolve the problem, ATT gave me a one time credit for the...
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