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Exceeding $20 fees in texts with an unlimited texts plan?

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I added a line to our family plan today.  Our family plan, I believe, has unlimited texting on it.  After a few texts on this phone, it says I had exceeded $20 in texting fees! I don't understand!  In adding a new line, we had to "upgrade" our plan from a 550m to a 750m.  Could the BestBuy emplyee have wacked up unlimited texting?


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