ATT overcharges and keeps on charging
Did the phone setup for 12/23 to Jan 20th - for International travel to London in December 2013 But got charged for Jan, Feb, March, April, May and continues even now as of 5/29/14 Lady from the...
View ArticleCancelling everything AT&T related at my household.
I have been a loyal AT&T customer for at least half of my 45 years. That said, I will be cancelling all of my AT&T provided services. I am completely disgusted by the bait & switch...
View ArticleInternet overage since September of 2013
My phone has been getting charged for Internet overage for over 7 months tapping on an extra 150 dollars a month. Before me and 3 other people were able to share 10gb of Internet a month and still have...
View ArticleBilling Frustration- Over $800 due in two weeks
I recently moved, so I changed from DSL to U-Verse. When I called to set it up (after speaking with 3 people becuase there were issues with the order everytime) they cancelled the DSL as requested. I...
View ArticlePhone upgrade keeping same plan, offered credit by ATT only to be denied and...
I upgraded 2 phones locally, they asked me if I wanted to keep the same plan, I said yes, I was very happy with my current plan. Got my first bill and was almost 2 times the normal amount. So I called...
View ArticleIn Hospital......Phone Cancelled
I am a 100% disabled Veteran .I have benn in the V.A. Hospital.I have not used my phone or paid my bill.In the mean time A.T&T has cut off my service and discontinued my line. They also want forty...
View ArticleBilling
I was given bad option before traveling abroad and now my bill is outrageous. I had $150.00 credit , but it is still way above what I was initially told it would be. I never thought I would ever hear...
View Articlecharged for going over family data plan when im using wifi??
HiI really value being an att customer but if u will look at our records we've had issue after issue with att&t...i'd like to know why i jus got a text an email saying my line 205**** has went over...
View ArticleContract Fee
My wife is wanting to upgrade her phone so we went to a local AT&T store and she found one she likes. AT&T currently has the phone for sale online for no cost with a 2 year contract. I have two...
View ArticlePersonal Account Information via e-mail
I have been receiving e-mails that obviously belong to someone else for the last few years. These e-mails contain personal account information. I don't know this individual at all...we live on opposite...
View Articleaccount fees
I spent over 6 hours on the phone and at a local ATT store to get answers on my account costs for wireless, voice and internet accounts. I called in response to my monthly bill indicating my...
View Articlebeing charged for a device I don't have
So last year sometime, I tried out the hot spot device for our home internet. Did not like it and returned it withing the first 30 days. I am still being charger $120-140 a month for it which I'm turn...
View ArticleAT&T loves to play games with their poor service
AT&T plays games with it's customers and provids terrible service. I schedule to have a manager call me which they did, but there is no caller ID on the phoe that you can call back too. So I got...
View ArticleHi I have money in my ATT prepaid account Id like to spend on apps
I get an error message whenever I try to purchase anything, but downloading free apps is fine. It said I had the permissions to spend ATT funds in Windows Store or something but fails everytime.
View ArticleHi I have money in my ATT prepaid account Id like to spend on apps
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View ArticleI am not at AT&T customer but you keep sending me someone else's bills
I live in Australia and am not an AT&T customer. You keep sending me bills for some random wireless account holder. Because it is not my account I cannot login to change the email preferences. It's...
View ArticleThey want the reconnect fee.....not the payment arrangement!
I've been an AT&T loyal customer since my very first BAG phone!!!! Yes, that long ago!I've run across tough times because my ex is seriously behind on support, and, well, food comes first! Anyway,...
View ArticleBilling for suspended phone
Hi, I have a 2 year contract now. In the beginning of May, because I had to leave United states for 3 months, I called the customer service to suspend my phone. He told me I only have to pay 10...
View Articleautopay problems
My post could more accurately be described as a complaint about something that is broken than a question. If you select to activate Autopay, it says it May take one or two months (as if this is a...
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