gotta love AT&T
I ordered a pair of SIM cards to switch to att because their wonderful rep told me I could. I ordered them, get them, go to install them and find out I can't use them! Talk to customer care and they...
View ArticleThe Bate and Switched issues
I am putting this out there. I have been dealing with customer servce, the store manager, and now a memeber of the Social Media Team(whom consulted which his whole team). I am extreamly tired of the...
View ArticleBilling
How come you have roll over minutes for your cells phones but not roll over data usage? I get noticification that I went over my 2 GB for the month on the last day before billing ends. I get that I...
View ArticleWho Paid My Bill? and Why? and with a Bad Check?!
I am, for the most part, posting this for two reasons:1. To find out something like this has happened to anyone else, and what the outcome was.2. If there is anyone within this community can help get...
View ArticleAT&T Next Plan billing transfer
So the next plan is a great plan for people who like to switch phones a lot, unless you get married then you will be stuck in 2 separate contracts and have to pay 2 bills until one of your phones are...
View ArticleHigh Speed Internet/Worst Internet Service ever!
I just have to say that AT&T can be proud to lead in the worst customer service/wireless/billing, and worst high speed Internet. I had my Internet switched to AT&T from Comcast because they had...
View ArticleMobile Share Question
A little background, i have a 10 GB Mobile Share Plan with 2 phones. One is a Basic QMD and the other is a Galaxy 4. The Galaxy 4 was obtained as an upgrade on the Basic phone but used on the second...
View Articlewas told I was going to receive my deposits back from phones I didn't purchase
was told I was going to receive my deposits back from phones in march, still haven't received anythingI didn't purchase phonesPurchased these phones with my income tax money And please help me receive...
View ArticleCorporate discount and account help problems
Hello,I have switched from Verizon to att. Verizon's customer service was not great, but so far a really miss it!I checked out my first bill online to discover I was being charged for an extra phone...
View ArticleDebt collection Issue (please help)
I had a bad divorce a few years back and got stuck with a debt from att of 218 dollars. I payed the debt and the represenative said they would remove it from my credit report. Well a few years have...
View ArticleHow does Premiere work with "bring your own device" lines?
I'm currently on Verizon looking to switch to AT&T. I am also an employee of the USPS, so I am eligible for the Premier program with a 25% discount on service. I have a few questions, however:...
View ArticleMonthly charge
My monthly charge went from $15 to $40 because I got a new phone. Terrible. We have 5 phones on this plan. Switching to Verizon
View Articlebilling
i started my services with at&t at the may 1st. I was told I would recieve a bill in the mail in about 3 weeks with my total he said would be about 139. I recieved my bill in 3 weeks like he said...
View ArticleComplaint - billing
Hi, I contacted AT&T over the phone on Feb 02 when I learned they had a promotion going on for family plans that are on 10GB or more share plan for $160 for 4 lines. I spoke with a rep (I have name...
View ArticleAT&T WAS OVERCHARGING ME FOR MONTHS FOR DATA
2 HOURS FINALLY OVER. It took me 2 hours for them to admit their mistake after stating I would cancel my service and take legal action. First I got my service on March 3rd, the price for 1GB of data...
View Article$160/month plan is deceiving at best
I upgraded to the $160 plan sharing 10GBs with our 4 phones.I upgraded one phone to a 5s. A month later, 14 days after I can cancel the phone, I received my bill of $25/month more. All because I...
View ArticleData usage accounting on website inconsistent with billing
Two Android smartphones on a 1 GB data plan, no streaming, no YouTube, no music, on WiFi at home and at children's houses, settings to manually update apps from Google Play Store on wifi only.I monitor...
View ArticleEx won't release me off of family plan
My boyfriend & I broke up a few months ago, & we are in a family plan in his name. The phone I am using is mine (I paid for it) and the number I am using was mine long before we started dating...
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