AT&T lies again yet the customers take the blame
So I was quoted that I would pay $125.00 a month for my service by Joliegh on 5-13 I was not only told once, twice, no no no I got told four times $125.00 then I get my billand the amount is $200.00...
View ArticleBilling & suspended phone
I continuously get charged for going over data despite the fact that I'm connected to WiFi, my cellular data is off and my apps are off!!! Last month my bill was over $300!! I have 4GB of data, there's...
View ArticleSomeone needs to change how the system works on computing pro ration
I've seen posts about this problem and it is frustrating when AT&T never really wants to accept that there is something wrong with either how the system works on pro ration or how they explain the...
View ArticleWhy was I cheated out of the Promotion
Back in March I resigned my contract for 3 of my families lines. The sales rep at the store had sold me on the phones as well as the 100 dollar promotion for each of those lines. I was was told that...
View ArticleAT&T's unfair and deceptive billing practices
Attention To: Mr. Kenneth or To Whom It May ConcernUrgent Care Center AT&T:andAT&T Customer Service RE: Cell Phone N.[Edited for privacy.] 1. I am writing this letter to notifying about...
View ArticleOvercharge again & again & again & No Credit
I have been with At& t since 1/2008 I want to get my bill paid but not till it is straightened out. Today I talked to a supervisor who called me back to fix my problem, would not fix my problem....
View ArticleProblem with billing and being told something in order to sell product that...
We recently upgraded our account on our wireless with much hesitation due to problems we have had in the past but were assured they would not happen this time ......but they happened again and I'm not...
View ArticleThank you Elizander, AT&T Online Chat Rep
I want to thank Elizander and her supervisor for their excellent customer service! Before I got Elizander in an on-line support chat, I had spent over 45 frustrating minutes with AT&T telephone...
View Articlebilled for data not used
was billed for data not used and ATT refuses to acknowldge or correct it.been a customer for 8 years.screw ATTgoing to another service
View ArticleCAN'T MAKE A COMPLAINT OR RESOLVE PROBLEM
I can't believe how many att reps flat out lie to you and scam you into exactly what you didn't want in the first place. They can't find your conversations that they record or the ones the rep takes...
View Articlebilling and service
I joined this forum just today because I am very frustrated with AT&T. I don't know that this will do any more good than any of my other efforts but thought it worth a shot. I have been a...
View ArticleAfter Speaking to 8 Customer Service Reps I found my own answer
This isn't sour grapes because AT&T has always been willing to give me courtsey credits when I have gone over my data. My roomate recently moved out due to him getting laid off and my monthly bills...
View ArticleI need a refund because of excess payment made
There was a mistake made through my bank online bill pay. My wireless bill was over paid by more than $1300.00. When I noticed that my bank account was at zero I almost had a heart attack! This was on...
View ArticleHow can I track numbers that are not phone numbers on my bill
I keep seeing a recurring text/iMessage sent from the same 7( I think it is 7) numbers. Is there any way to find out where these messages are coming from?
View ArticleATT IS JACKING UP DATA USAGE!!
I haven't went over in almost a year of my 3Gb data plan. I'm the person who checks it multiple times a week. With the *DATA text. If I am close I turn wifi on and everything goes fine. But last month...
View ArticleAccount suspended
Hey everyone, My father has had an account with AT&T for over 11 years, even when it was Cingular in our area. His multi-line plan is over $230 monthly. I really don't know how it is so expensive,...
View ArticleIf you made mistake, correct by yourself, att
I received a notice from a collections agency (Bay Area Credit) that said I owe att money. I paid all my bill.I donot owe att money, never. I talked att custom serivce online.He said he can only see...
View ArticleNot receiving bills and poor customer service
I have, since we first set service up, been unable to consiststantly receive my bills. As a result we have difficulty paying on time. Usually they work with us. Today however I first spoke to a young...
View ArticleETF and monthly charge???
I have 2 plans associated with my account. I have a Family Talk plan with 5 iPhones and a 4GB Mobile Share - Data Only plan with an iPad. I needed another phone added to my plan so I called in and...
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