Back in March I resigned my contract for 3 of my families lines. The sales rep at the store had sold me on the phones as well as the 100 dollar promotion for each of those lines. I was was told that it would take roughly 3 months for the credits to kick into my account. 3 months later nothing. I call the customer service line and they tell me that because I was already a customer and didnt add any lines I would recieve no credit. That is not what the sales rep at there Corporate store told me. I feel cheated especially after because I ended up signing up for there uverse tv and internet as well because I thought there sales rep Jessica was honest and a good sales rep for there company, to find out I was only a commision and being ripped off. I have had no issues or complaints with att untill now. I will do everything that I can to let people know there fraudulant!