Filed an FCC and BBB complaint about Retail Store...what next?
On 5/30/14, I went to RadioShack to start new AT&T service. On 5/31/14, I went into the AT&T corporate store in Lufkin, TX to have my new AT&T number replaced with my old Sprint number....
View ArticleEarly Termination Fee
Hello, I am having a HTC one (M7) with AT&T from August 2013. Due to some visa challenges, I have to leave the country in a week or less. This put me in a position to cancel my contract by paying...
View ArticleCan I pay
Hey guys! Just wanted to ask a question, but before I do- let me introduce my self! Im a student in florida and Just lost my Job. As a result I haven't payed my bill for about a month and a half....
View ArticleCredit was damaged after I cancelled account
I had a wireless account [Edited for privacy.] (Puerto Rico) for 3 years - always paid on time, I then cancelled the contract(by phone) because I was going on someone else's account. I was not told...
View ArticleWhy am I being charged a $36 Activation fee every month?
Why am I being charged a $36 Activation fee each month since Feb? Initially, I was promised no activation fees. This causes me more grief in my two year marriage with ATT.
View ArticleCan I cancel my plan?
Hello. I am a AT&T customer with a GoPhone which has a 60$ plan every month. I will be stayin in Ecuador until August for vacations and I need to cancel my plan. I have tried everything to cancel...
View ArticleDeceptive Sales Tactics
Att, while being the best service provider as far as coverage is concerned leaves a lot to be desired in the way the do business. I had "purchased" a phone on the Web and it took 3 trips to the store...
View Articlegave up unlimited plan to go on family share plan and prices have gone up.
gave up unlimited plan to go on family share plan and prices have gone up. Got no notice of the increase in prices. I think it is bad customer service to raise them so soon. It is terrible to do it...
View ArticleWrong contract and need to pay more
Hi, there, Please someone can help me out. Here is the problem: On 5/19, I placed an order online to switch from Verizon to AT&T for Mobile Share Value plan for three lines: 1. Line one: htc one...
View Article2 of my lines used wifi last 6 months
My personal phone would stay on this wifi all the time and my line would still use 4 to 5 gb. I tested att turning my wireless intenet off ccompletely last month on my line and my husbands via the...
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So far I've paid $650 for a refurbished phone
I am new at this so excuse me if I've posted incorrectly. I'm frustrated. I've been with ATT over 10 yrs. My Iphone 4S crashed and wouldn't charge so I went to my account online to check to see if I...
View ArticleBilling
I am very frustrated with the customer service help people. In February I got a new phone and after I got it saw a commercial on if you have four lines your plan will be $160 and 10 gigs of data. So I...
View Articlefee rates increase again
Bill shows the att fees increase a total of 3 dollars between. All my lines are in the middle of a contract last time I checked a contract should be a locked in rate they have robbed me by tapping...
View Articlegave up unlimited plan to go on family share plan and prices have gone up.
Moved for better exposure
View Article2nd line Contract fees added and 'waived' for my own phone?
My bill isnt due til the tenth, and i want to know if this is normal, makes me very nervous. I added a 2nd phone number to my 15-gig family share plan in May, with a phone i already had, not even...
View ArticleInability to manage data due to unknown downloads at night
We are getting night time downloads that att cannot verify where it comes from. All they can say is change your data program to take more data. My point is if we knew where it came from we could...
View Articlegave up unlimited plan to go on family share plan and prices have gone up.
Moved for better exposure
View ArticleWrong contract and need to pay more
Hi, there, Please someone can help me out. Here is the problem: On 5/19, I placed an order online to switch from Verizon to AT&T for Mobile Share Value plan for three lines: 1. Line one: htc one...
View Article2 of my lines used wifi last 6 months
My personal phone would stay on this wifi all the time and my line would still use 4 to 5 gb. I tested att turning my wireless intenet off ccompletely last month on my line and my husbands via the...
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