Data Pay Per Use
Why am I being charged almost every month for at least 1 MB of data, sometimes more; when I don'y have a smartphone? I have a Samsung flip phone and don't ude Data. So why am I being billed for it? I...
View ArticleI paid twice
I changed monthly fee from $45 to $60 in Oct/12.but it paid $45 and $60. can you check about it for me ?my number is *** [Edited for privacy-please do not post personal or unique information such as...
View ArticleFailure to activate international service
I ordered and was billed to add international service to my phone, for both voice and daae. But I cannot do either, and I can't even call AT&T on my phone, since the service has not been...
View ArticleWondering..
I Was Wondering If Y'all Could Reverse That Payment That Now Is Credit On My Account It Wasn't Supposed To Be Taken Out
View ArticlePay off phone early
I have paid 2 months on my new 6 iphone. Can I go ahead and pay off the rest and not be penalized?
View ArticlePrevious Balance Transfer
I just signed up for Direct TV and agreed to have my AT&T Wireless and my Direct TV bill consolidated on one bill. On my first bill, there is a "balance transfer" amount. I have tried looking at...
View ArticleWireless Call Details
On my previous bills, there would be a breakout of International Long Distance calls (minutes and charges for each call). These details were not on my latest bill, just the overall charge. How do I...
View Article611 Customer service
I was told when we switched to AT&T that 611 is available 24/7. I found this to be untrue. I've been calling in the morning and after dinner. CLOSED! Says online u are open till 10pm. I called the...
View ArticleService Restored
How long does it take for service to be restored after being suspended for non payment.
View Article500 ATT Bill gone to collections. Once I pay them, can I get another phone?
My 500 dollar att bill went to collections. Debt is over a year old.Collections has sent me a settlement offer to pay around 200 to close account.Will I be able to open up an att account and get a new...
View ArticleData usage keeps soaring
So I've been getting suspicious for awhile now, and this month I've finally had enough to say something about it.My data usage on my phone every month since February has SOARED. I don't know why...
View ArticleAsurion Insurance AT&T mobile phone
I am very dissatisfied with your services. I have been a loyal customer of AT&T for almost 20 years. I received water damage on my cell phone, so I contacted Asurion in May 2015 and asked for a...
View ArticleEmployee discount
The email to confirm my employment didn't work. Is it possible to get that emailed again?
View ArticleEXCELLENT customer service
I can see that bad news definitely still travels faster than good news (just look at all the negative posts) well, I just wanted to give some positive feedback to AT&T Customer service,...
View ArticleI will never do business through AT&T again.
I have been trying to get my refund of $42.66 from AT&T since JANUARY of 2015. That's 10 months, people! Upon moving and needing to cancel my subscription for various reasons that were out of my...
View ArticleRipped off and Scam deals
We decided to upgrade to a Samsung and were offered an initially free galaxy tablet if we just paid for the tax for the device. We were told about a $10 additional fee to add the device to the data...
View ArticleCRAZY AMOUNT DATA CHARGES
My monthly payment is drafted from my bank account and I do not always look at the monthly statement because of this. However I had just realized that for the last 4 monthly cycles i have been charged...
View ArticleNewgistics *LOST* or *STOLE* my return.
I purchased a Galaxy Note 5 on 8/14 through Premier. Wife wasn't happy with it so returned it on the 24th with the included return label. Next month on my bill is the installment payment due, I call...
View ArticleFraudulent Billing
I am being harassed by phone & mail by a collection agency saying they represent AT&T. I am a current customer & my account is up to date . I spoke to a representative this evening who...
View ArticleCustomer Care executive are not supportive
I called a customer care as I have concern about my Bill around 6:40 PM PST.She told me she has some issue with her system and will reach back to me in another 5 secs.Even though I told her I wont mind...
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