Data
I have a feeling people will move away from AT&T sprint and all the others at some point soon till they bring back the unlimited data plans. I mean seriously what's the point of a smart phone when...
View Articlebilling
My bank does not have a "next day payment" for ATT, so it goes by mail ---- seems strange, so my payment is often late. Can you tell me, or my bank (Chase), how to solve this problem?
View ArticleWhen will my service be restored?
My service was disconnected. I paid the remaining balance due. Why has my service not been reconnected?
View ArticlePayment arrangement
I made an arrangement to pay my bill but it wasn't honored. My phone has been suspended.
View ArticleData Plan Purchase
I recently activated a covert deer camera with a sim card. I accidently submitted the payemt twice. I want to ensure I am only charged once. It was a $50.00 a month. I activated the camera under under...
View ArticleKeep getting the runaround regarding return phone charge
I exchanged a phone and returned the exchange phone but ATT has since charged me for the phone I have returned. I received emails and texts from ATT advising me I would be charged on 9-16-15 if the...
View ArticleI was double charged
I paid my bill 143.71 on Oct 4. But it didn't show on my balance. Then I make a payment again on Oct 5. How will you deal with my payment Oct 4? It still shows on my credit card statement.
View ArticleBad customer service
I called your wireless support line after holding for 10 minutes and then the rep took a additional 10 to look up the notes on my account and then hung after she stated they finally came up. I provided...
View ArticlePaid my bill, still saying it is owed
It is showing that I owe on my bill and I paid it this pass Friday, that's not correct [edited for privacy-please do not post personal or unique information such as but not limited to full names,...
View ArticleTalk & messages
Why when I check my usage does it not show messages received and sent by color anymore received were black and sent were orange why did that change now you can't tell who sent or if it was received,...
View ArticleMy bill
I have a one time charge on my up coming bill and it's going to be next to impossible for me to pay the whole thing in time. I was wondering if there was a way that the "one time charge" could be...
View ArticleSecond post and still no help!!
I posted on here last week explaining my problem with my account. Someone from uverse reached out to me to tell me that they could not look into our wireless account. They said that they would hand our...
View Articleunlimited plan
I have a phone with the unlimited data plan. I saw in the FAQs that we shouldn't get a warning of reaching a slower speed until i reach 75% of 22GB (16GB), but i get warnings when i get to 75% of 5GB...
View ArticleON HOLD for over four hours...
ON HOLD for over 4 hours, just trying to get cell service changed/less expensive. Finally hung up. Changing provider next if no one contacts me to straighten out this terrible service. Also found...
View ArticleRefund
I paid $200 on my friend's bill and then i found out it wasnt 200 it was 700 and I was wondering if I can get my money back
View ArticleMy account
I have been a faithful customer for almost 15 years. I always paid my bill. I had 5 lines. This past September I made a payment arrangement to pay my bill on 10/02/2015. I had just paid a bill that...
View ArticlePaying off the phone
Will I lose any benefits if I will pay off my phones? I have 2 devices in NEXTplan
View ArticleOld collection account-ATT Southwest
Hi, wondering if you could provide me with a phone number to call regarding an old account I had with ATT wireless that has been sent to collections. I would like to settle this account. Hope you can...
View ArticleTablets and E911 Fee
Recently I combined my wireless account with my DirecTV account. The first bill that came included State E911 fees on both tablets on my new account. Previously, I'd never been charged a E911 for a...
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