$75 for 5 days of service!!`
I recently found out that my bill was changed from the 20th to the 17th of the month. I do not receive paper bills so I was unaware of this. When I called I wanted my bills due date to remain the same...
View ArticleBait and Switch
Figured I would reach out to the forums to see if anyone has a solution to this issue. Purchased a new Note from ATT in August 2015, signed up online for pickup in store. Received an email that says...
View ArticleWhy does combined billing not allow me to pay off my installment plan?
I decide to pay off my installment plan so that I will be able to upgrade. I work a busy schedule so I go online and follow the instructions that informs me I could pay off my installment plan and then...
View Articlephone replacement.
Hello, I have just had to get a phone replacement I have had trouble with it since I got. It. I went back at 10 days and they did a soft reset. I said that I wanted to go back to the I phone. They told...
View ArticleCrazy customer service hung up on me
Tired of the customer service from this place!!!! Over charge, never can get their billing right!!!! Funny how you make a change to lower your bill and it takes MONTHS to fix it or show in your...
View ArticleIs this approved?
I paid half of my past due bill and I want to pay the remainder next Friday Oct 9,2017.
View ArticleI need to speak to Nadia in AT&T's Customer Retention Department
Convinced I was switching to Sprint, I called and talked to Nadia in Customer Retention for a last ditch effort with AT&T. She made me an offer, but I declined it. I was pretty committed at that...
View Articledont ever go to at&t store on tinytown
I got swindled out of my money September 11.store manager a joke (Taylor)is her name! Promised me discounts and samsung 7 i still dont have either!has the nerve to still charge my account. Im...
View ArticleNeed old phone number back Unauthorized change plan
have since written a letter to a local news station and do not plan on stopping there. I plan to write the FCC and BBB if this is not resolved in a timely manner. I know these things can get taken care...
View ArticlePayments , payment arrangements, family plan
I'm in a family plan, now the problem I have with this is that at times there's always someone unable to make there payments on time resulting on everyone's lines sometimes getting cut, even with using...
View Articlecan I double my discounts?
I currently receive a 23% discount because of my employer. I'm also part of the local 1 union committee who offers a 15% discount, can I get both discounts?
View ArticleDiscounts on bill.
Work for city of New York. I was told of a discount on my bill. Is this true?
View ArticlePorting from Straighty Talk...VERY frustrated
I have an ATT branded phone that I ported to Straight Talk. Used straight talk for about a year but now I'm needing to port my number back to ATT. When trying to do so ATT will not let me because it...
View ArticleATT Unable to Locate Returned Cell Phone
I exchanged cell phones and returned a cell phone for a different one. I used the pre-paid shipping label and drop the phone at the USPS on 9-4. Through my research I found out that the USPS only...
View ArticleCellular data overage
The past week my wife and I had been getting notices about our cellular data usage two weeks into our billng cycle. Heres how it played out:1. Notified at 75% of plan2. Notified at 90% of plan3....
View ArticleiPhone 6s Plus "Upgrade"
EDIT: nevermind. I had the nomral iPhone 6 Plus selected. Disregard.
View ArticleEligibe to upgrade with 2 year
in my account have:2 Year ContractEnds Jun 24, 2016Eligible to upgrade with 2 year onJan 25, 2016Jan so that mean i can take a new phone with current contract at Jan 25,2016 right?. Or i need wait...
View ArticleBogus ATT Buyback Program
I had two identical Nokia 635 smartphones on T Mobile. I brought them to an ATT Corporate store to make sure they were eligible for the $200 bill credit buyback with new service. I also went to...
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