I called your wireless support line after holding for 10 minutes and then the rep took a additional 10 to look up the notes on my account and then hung after she stated they finally came up. I provided her with my phone number and she never called me back. I called again after waiting for her to call me back and she never called? The next rep stated a supervisor would call me back because there was two customers ahead of me waiting for a supervisor. The supervisor never called me back! A big company like AT&T can't even provide enough staff or supervisors that are available when you have huge call centers in the USA? I already had. To wait one hour to speak to the last supervisor and then she never waived my current payment on my bill. I would like the number to your corporate office so I can explain the service I have experienced to the director of your call centers. I will tell my local news channel how bad your service is. If you decide to not credit me back the $88.00 that was charged on my account I will take further legal action.
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