Very disatisfied with att
I have been a loyal customer for many years and have recommended my friends you you guys but it will stop. I am going through a hardship right not and I did fail to make a promise to pay arrangement....
View ArticleI'm suppose to have 25% off my bill
Hi is there anyone that can help me I'm suppose to have 25%off my cell bill through my work it was supposed to set up already when I went to the att store . But i don't see it reflected on my bill I...
View ArticleTermination fee
I was told by a store associate that I'm out of contract and will not be charged a term fee. Now I'm facing a term fee for one of the 4 lines I had with At&T. Who can resolve this before I decide...
View ArticleContract while paying off another phone?
my phone is broken but I still have $100 to pay on my phone. Can I buy a new phone and put it on the line of my broken phone with a contract but still pay off my other phone over the months?
View ArticleBill Increase
Hello,My second bill was $79, but this month's bill is $83. I did not go over my data usage... So what gives? Why did my bill go up? I looked at the breakdown and everything seems to be the same.
View ArticleSuspended
Look my name is Deanna ***** my cell number is ***** and my mother is ***** and both our number got suspended while on line my mom's just got suspended to night I need someone to help me get them...
View ArticleData usage
How do I know what is being used as my data usage?Most of the time I'm on a wireless network.Can I get itemized listing?
View ArticleLong bank posting
Why does it take days for AT&T to get with my bank and post my phone bill payment? I pay my bill on the 13th. AT&T says my bill is paid and posted. Call my bank, it hasn't reached them yet....
View ArticleVery unhappy
I was completely misinformed about joining the AT&T next program. I was told by an at&t representative that by joining the next program, every month you will get charged $32.50 for your device,...
View ArticleBilling us when we cancelled our account 2 months ago
We cancelled our account with ATT 8-23-15 and paid nearly $900 to get out of our contract. We were told we may get a small bill in a few weeks because of the way the cycle fell. We did get a bill for...
View ArticleApp will not store credit card info
For a couple of years now I have exclusively paid my bill through the App. Recently, however, it no longer stores my credit card info and requires me to enter it each month when I go to pay the bill. I...
View ArticleBilling Date
Why was my billing date changed from the 24th to the 17th with no explanation? It is not helpful with my bi-weekly pay schedule and I've had to make late payments.
View ArticleUnexpected one-time charge
I have changed my payment method from pre-paid to post-pay on Oct 10 at AT&T store. I have got the first paper bill on that day, and it states total charge as $75.89 (it includes surcharges and...
View ArticleHere we go again another $500 phone bill
Make sure you don't fall for the FREE tablet deal. After I decided to go with the FREE tablet deal $80 x 2 later. I recieved my first $500 bill.
View ArticleHere we go again another $500
This time, $158 later after discovering they charge $3.50 for international calls that you don't know about. Then you get to pay the bill without any recourse.
View ArticleCharge rate for overage data
I went over my limit for the first time, and was surprised that the rate charged for overage data seems to be completely hidden. I did the online chat, and was told that this information was only...
View ArticleUnable to generate a bill for all payments done
For my Go Phone. I am unable to request for any bills towards payment of Money fed to the phone account. Please provide a Bill for (470) 313-8121 from 10-Oct-2015 to 18-Oct-2015
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