Please lower my internet bill.
Hello,I signed up for your internet service this summer. In the past my bill was in the $60 range. I'm wondering why, this month it's over $100? I've heard of this happening to some other people, and...
View ArticleInternational traveler having big issues getting customer service
I am traveling in South Africa. I suspened my phone service and agreed to pay a 10 per month fee while I am away to preserve my unlimited plan.I am having billing issues and do not have an AT&T...
View Articlevery unsatisfied customer
I have had your service since January. And has been such a joke!!!!!! After the very long installation process(a month) the bill has NEVER been rite. Always a different amount then suppose 2. And NONE...
View ArticleIs there a way to contact someone with authority over the system??
Hi talk to three customer service agents into managers today and all five people told me they do not have the authority to override the computer system that will not let them arrange a late payment for...
View ArticleFiling a complaint on horrible and deceptive service from an AT&T store.
Where can I file a complaint on a AT&T store, I was told too file it online as well by a customer service representative by phone.
View ArticleAdd amount in the "Your AT&T wireless bill is ready to view" email I received
I am enrolled in auto pay. Every month I receive a "Your AT&T wireless bill is ready to view" reminding me my bill is due but that I am enrolled in auto pay. But no where in the body of the email...
View Articlenew iberia, la store
I've been with you guys for years and the service I got today is making me go get service somewhere else. There was so many people complaining in the store it was unreal. I've been trying to get thru...
View ArticleI need an email or call back from AT&T agent.
I was an AT&T customer for nearly 3 years. They have had well over $2500 of my money for wireless services. As a British Officer serving in the US Navy, I returned to the UK in Sep 15. i called...
View ArticleReturned new cell phone
I returned the new cell phone last month and called AT&T also. You received it and am charging me 199.00 on my bill. And telling me your going to cancel my service. What is the problem my bill is...
View ArticleY does it tell me that my at&t billing account has been declined
I try to buy a more or a game that I would like and it says payment unsuccessful . Your at&t billing has been declined. Y is it doing this.???!!!
View Articlepayment arrangement policy change
Ive been a at&t costumer for over 8 years and i never had an issue with making a payment arrangement or changing one intil today ,I was told no modifacations could be made to my account at the time...
View ArticleOver Billing then late charges applied
I received my first bill last month with a pro-rated amount of $4.50 for the previous month of service. The charges accrued for 4 days of "service". Services, which were NOT rendered due to the fact...
View ArticleAT&T Next for college students?
Hello, I am a college student and I recently broke my phone which was very old. I want to get the new iPhone 6s but I can not afford a regular payment plan. I will buy a nice case to protect the phone....
View ArticleATT Customer Service
When did ATT's customer service become so horrible? The only reason I have continued with this provider for OVER 10+ years is due to the great assistance by ATT reps. But it seems for the past year or...
View ArticleHow long does it take to receive a response??
I sent a private message to customer service through this forum. It was sent on 10/16. I can see it was read 12 minutes later. Here it is 10/20 and I've yet to receive a response!
View ArticleHidden Rate Increase
Does anyone else view the recent change in AT&T's billing policy to be a hidden rate increase? They simply accelerated the payment due date by a week. If you want to keep the same payment due date...
View ArticleNew iPhone
I currently have an iPhone 5 w ATT. If I buy my friend's iPhone 6 and begin to use it in place of my iPhone 5, will my monthly bill go up? I am currently paying $10/ month for this line on family plan.
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