I was told when we switched to AT&T that 611 is available 24/7. I found this to be untrue. I've been calling in the morning and after dinner. CLOSED! Says online u are open till 10pm. I called the main store here and 2 different people in Roanoke At&t Chris & Andrew said 611 is open 24 hours. I'm very frustrated.
I was charged for an entire Mo. But only had service for 1 day. No one can help me. Went to store but guy didn't see the bill issue. Now no one answers when I'm home. Ugh!
We switched for better service. We're not getting it!
Sallie
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