Charged for data and was not told
I started using at&t about 4 months ago, I signed up for 30g of data now I am being charged out the wazoo for data and they shut my phone off and my bill is high as gas, I like at&t what...
View Article$300 unrequested data plan added to my wireless bill
About a month a ago, my cell bill went from $65/month to $508./month. When I called to inquire, I was informed that a $300 data plan was added to my account although I did not request it. Also, another...
View ArticleCancelation - Charged for the following billing cycle
I ended my 2-year contract on Sept 14th and went to an AT&T store to renew. However, the store clerk told me that the iPhone 6 wouldn't be available until the following day and I couldn't change...
View ArticleAT&T Bait &Switch -Increased Bill By 35% After Phone Upgrade
After being a loyal customer for over 7 years, my bill was increased by 35% with no added services or value, simply because I upgraded my phone. The Sam's Club representative who facilitated my upgrade...
View Articlewhy do new customers get better prices than loyal customers
I called att and pretended to be a new customer and I was able to get the current plan I have for almost $30 less. This is not a promotion either, just one line and all the same options. $30 difference...
View ArticleScrewed again!!!
For the second time, after adding a line in April and an upgrade this past weekend, my AT&T bill was considerably higher than the AT&T rep quoted me!! I made sure each time to verify what each...
View ArticleTHE WORST!! NEVER RECOMMENDING!!
I really thought very highly of At&t and was super excited to join. HOW WRONG WAS I?? $705 to cancel all services and I'll gladly pay it. I have been in contract now for almost a year. EVERY...
View ArticleFinally got my buyback credit
I would love to give a huge thank you to a couple of the employees here that helped me get the situation with my buyback. I know there have been a lot of complaints about how folks are not receiving...
View Article"Buy out" of 2 year commitment?
To the point:Bought my son an iPhone last March with 2 year commitment pricing.That made the mobile share value plan for his line $40 rather than $15.I would like to try to get his line back down to...
View Articlebilled twice
I paid bill today(Jan, 7), and I found that my bank account paid twice. What should I do?
View ArticleFeeling duped!!
After receing my brand new iphone6 back in Sept. I went to the att store (Valley Fair Mall in San jose) to get a iphone cover. I walked in and was told what i was gonna do with my old phone. I siad...
View ArticleMobile share
I got a free tablet with my new phone, and now I'm getting charged for it it seems cause my bill is like 200 dollars moe then what it usaully is can someone tell me what's going on.
View ArticleMISSED COMMUNICATION AND NO CUSTOMER SUPPORT
I have never been treated so poorly and need to speak to an Executive Esculations. I called in on Monday to make a payment arrangement due to me not being able to on my phone because of phone that I...
View ArticleThe stories about AT&T ripping people off and being liars are true.
On 12/5/2014 I had to cancel my service with AT&T. First issue, I ordered an iPhone 6+ over the phone (first & last time ever doing that) and was told my phone would arrive in 3 business days....
View ArticleHorrible service
I have spent at least 8 hours (on hold and talking to reps ). This started on dec 27 . I was hung up on multiple times, promised call backs etc and NOTHING has ever been handled to completion. On 12/29...
View ArticleContract
Concerning contract...how much would it cost for me to get out of my contract and join my moms ATT Account
View ArticleFURIOUS IN BUFFALO
I recently purchased my iPhone 6 at a location in the northern suburbs of Buffalo. It was late November when I picked the phone up. I did at the time have a second line on the phone, and my goal at...
View ArticleReally Upset with How ATT Representative Treated Me
I have an issue with refund/credit.I called att on 10/13/14 regarding a international call. I misdialed the international number on 10/12 and that happened before. Normally, att would add an...
View ArticleBeware: Why your constantly over usage on data
My story:I've had at&t for about two years now and I'm also a premier customer through my company. My wife and I started off with a shared 3gb plan as we had WiFi at home and used it with no issues...
View ArticleAt&t Next
Why can we not pay ahead towards the Next Plan so when we want to fully pay it off, we do not have to pay in a lump sum?Im trying to transfer responsibility of a line to its own plan & can not do...
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