AT&T lied to me and screwed me over
Ive spoken with 2 different online chat agents to help with my poor service at home and how poor and slow the data plan is. I've read numerous times about being throttled if your grandfathered...
View ArticleHorrible Customer Service
This will be the last contact I have with att because I'm cancelling my service. For the past year I've been trying to work with customer service over the phone to lower my phone bill and I everytime I...
View ArticleVERY Poor customer service and support when it comes to taking care of your...
Since switching to AT&T back in March, 2014, I have sooo many regrets! ARGH! Especially when it comes to paying the bill. On the day AFTER Christmas, (26th), I paid over $260 of my past due bill...
View ArticlePromo card expired by 1 day
I went to pay my bill with a promo card I got for trading in my old iPhone. I then discovered it had expired the day before & I couldn't use it.I have called all the numbers, each one says call...
View ArticleBilling Issue
Hi,I am an ATT user for more than 2 years and I am pretty happy with the service especially in the last few months the plans and rates are really competitive.Recently I added one of my friends to our...
View ArticleCharges for returned device on my account. Now service suspended
Let's see where do I begin... In October of 2014 I started to have issues with my device not charging. I called Att customer service and they told me I had to go to a retail store. I couldn't do it for...
View Articlephone installment plan
Can I pay ahead on my phone instalment plan without having to pay the while thing off at once?
View ArticleOn-contract basic phone upgrade to iPhone help
Hi all, My father-in-law unfortunately got an LG flip phone on-contract, and this still has 18 months to go on the agreement. If we now buy him an iPhone (full price) what would the monthly phone fee...
View ArticleBill after upgrade
I had a basic phone that cost $40 a month, my billing period was say start 5th of the month.I upgraded my line to a smartphone and also added a new line on my account with a smart phone, with 3gb...
View ArticleRedemption code
I was given a redemption code from my company I work for to get a discount on my wireless bill. Can I have that done online?
View ArticleIncorrect billing date
On my AT&T overview it shows that my bill will be due jan 3 and I'm not sure how if I started the 31st of December. Can someone explain to me why it says this?
View ArticleUpgrade questions
With upgrading with the AT&T next plan. If we owe for our months bill are we still able to upgrade
View Articleover charges month after month
When upgrading with the next plan, i was told that my shared family plan monthly bill would be $136.00 including the phone payments, both lines with 10gb data, unlimited text and talk anytime, and that...
View ArticleBeing charged for nothing
Ever since I got my new phone, I have been randomly charged for nothing at all. I have called a number of times and had the charges reversed because in my opinion, this is a scam on AT&T's part to...
View ArticleAT&T next
Att next is a joke. DONT DO IT!!!! They don't tell you you'll be paying full retail amount for a phone. I upgraded 8 months ago, and I still owe 412$ dollars for a now outdated iPhone 5c. Simply don't...
View ArticleAdjustment accordingly 3GB
Hello! I got 3 GB and At&t sent me message adding 1GB free in additional. Please make the necessary adjustments accordingly. Thanks!
View Articlebilling
Long story short was charged 120 for over data told to take my device in store to show them and call back and they will take care of the charges took they said ya it's doing it it's self called told me...
View ArticleATT Next Billing
Hi I'm just really confused about the art next payments. I got mobile share plan of 300mb 2 devices since we're not into Internet usage. I thought that we only pay $70. $25 each phone installment and...
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