I went to pay my bill with a promo card I got for trading in my old iPhone. I then discovered it had expired the day before & I couldn't use it.
I have called all the numbers, each one says call another number (7 total). I went to the store where I got the card and they emailed someone with my info for research, but they didn't sound hopeful. They also said it would take over a month to research it even though they made a call for the balance. Not sure what they are researching.
I have been a mostly happy customer for 15 years, but if they basically steal my trade in over 1 day I may not be in the future.
I have called all the numbers, each one says call another number (7 total). I went to the store where I got the card and they emailed someone with my info for research, but they didn't sound hopeful. They also said it would take over a month to research it even though they made a call for the balance. Not sure what they are researching.
I have been a mostly happy customer for 15 years, but if they basically steal my trade in over 1 day I may not be in the future.