Mis communication on international call charges
Name: -Srinatha Phone :- **********This is in regard of the charges levied on international calls made by me.I purchased the Iphone 6 on 9/20/2014 and also I have taken the AT&T plan of 1GB with $5...
View ArticleAT&T NEXT at Wal-Mart
Can Wal-Mart set up a phone on AT&T NEXT? Last year at this time they could not. Thanks!
View ArticleBill Adjustment Deducted all My Account Balance for No Reason?
I just checked my gophone account balance and all my remaining balance were gone for no reason. There was an adjustment made on 09/19/14 which deducted all my remaining balance and didn't give a...
View ArticleNot eligible for payment arragements
My wireless bill is due on the 5th and due to an unexpected expense, I am not able to make the payment until the 16th. I spoke with a CSR via online chat and was advised that due to the fact that my...
View ArticleService Cancellation Time and Final Bill
My family's wireless account was suspended on September 6th, 2014 because we did not have enough money to pay the bill amount of over $600 and we are wondering when our service will be or was cancelled...
View ArticleStill waiting for refund on terminated account
I terminated service for my AT&T Wireless # on 8/5/2014. I had already been charged the $110.32 flat rate (including taxes) for monthly service for the period 7/17-8/16/2014. The total service...
View ArticleCANCELLATIONS-SWITCH TO VERIZON?
I have been an ATT wireless customer for quite some time. I recently had an almost 300 dollar bill that I could not afford and had no help when contacting ATT with setting up a plan to fix this...
View ArticleAwful customer service experience.
I never thought I would be one to publicly criticize customer service, but I really had an awful experience with AT&T over the past two days. Having worked in customer service before, I know that...
View ArticleMy wireless plan
I just got my bill and I'm getting charged 140 more than the original plan I ordered 4 lines 160 with 10GB.....can someone please help me why this is?
View ArticlePoor customer service, taken advantage of, and ridiculous bills
I have been a loyal costumer to AT&T ever since I got my first phone. I never missed a payment. Recently my daughter cracked her phone screen and we have to get another phone. For some reason...
View ArticleDeployed and need assistance
I'm active duty and currently deployed. Before I left I had issues with a defective phone which was mailed off prior to deploying. Just checked my account and it looks like I was charged because it...
View ArticleLong awaited refund
I have been waiting for a refund from at&t since June from Google Play. It's approx 150.00. I have multiple emails from Google play stating the refund was sent to At&t in June but yet I still...
View ArticleLies and misleading information Seriously want to change companies.
I'm currently a new customer.I was signed dip with new wireless service on 9/4/14.On this day the person whom helped me got me two lines and she specifically said both my lines together would be...
View ArticleYou just lost me AT&T!
I have been a loyal AT&T wireless customer and Uverse customer for years! Unfortunately, I will not be one for much longer. I called in August to find out how much it would cost to add a line to...
View ArticleBilling
I switched from Sprint to AT&T almost a year ago because I was told the service and rates were alot better, but let me tell you that is a CROCK of crap.I have the family share plan for $160.00 a...
View ArticleOut of (US) messaging fees
Does it cost me anything to receive voicemails and SMS messages while I'm out of the United States? I have a family share plan with unlimited text and call.
View ArticleBeware ATT upgrade scam!
I recently upgraded my wife's phone to a iPhone 5s. I signed up for a 2 year contract online and paid 149 for the phone. You can imagine my surprise when I looked at my bill and saw that the phone was...
View ArticleBeing overcharged on my bill
Hello I would like assistance with getting a credit on my last bill. On my first line the total came to 124.59. I had upgraded from the $70 plan to the $80 plan and the $80 plan was backdated to the...
View ArticleCanceling my order.
I just canceled my order for an iPhone 6 plus and replaced it with an IPhone 6. Since I'm on the "Next" plan, I have to pay sales tax at the check out. Will I be reimbursed for the 60 dollar tax on the...
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