Thieves of Data
Not only has my bill increased significantly since joining AT&T three years ago but now I regularly need to combat the ridiculous data charges they "offer."Anyone else get charged FIFTEEN DOLLARS...
View ArticleUnfortunate Experience
Unfortunately, I have gotten to the point of giving up on ATT but I definitely think this is worth sharing with everyone. I have had one of the worst customer service experiences in my life with the...
View ArticleWith all the Smartphone carries available... AVOID AT&T!
I have never encountered such unsatisfactory customer service until I became an AT&T customer. To begin, I have had an active smartphone plan will AT&T for the last seven years. I have paid an...
View ArticleThank you, ATT, for 5+ hours I can never have back
Yet another bad customer service experience. How can a company survive when it treats its customers so badly? This expereience follows on a similarly horrific experience in July. Saturday I tried to...
View ArticleNot good AT&T
http://abcnews.go.com/Politics/wireStory/ftc-att-pay-105m-bogus-wireless-charges-26047828
View Articlebusy or unanswered calls
Is the rule 20 seconds or 1 second before you are charged a minute for an unanswered call or busy?
View ArticleCharged For Phone
I lost my phone in August and went into an AT&T store to have it replaced. They mentioned there would be no charge for the phone or any change in my plan. Recently, I have noticed that there is...
View ArticleATT double charged me!
wo days from my cycle to end, I noticed I was at 1977MB of my 2GB plan.I got called At&T to increase my plan to 4GB and back track it so that I would not inccur any overages. They charged me for...
View ArticleDoes GPS cost anything outside of the (US)
I'm traveling through Europe and I was wondering if GPS would have an extra charge if I use it outside the (US), I understand that the maps program would like to use data, but what if I use a third...
View ArticleENDLESS MONEY PIT WITH ATT
HOW DO YOU TALK TO SOMEONE IN CHARGE OF CREDIT AND SERVICE THAT WONT SHUFFLE YOU AROUND FOR HOURS AND HAS AUTHORITY AT ATT??I HAVE HAD 5 TO 8 LINES WITH ATT FOR OVER 7 YEARS. MY AVERAGE PHONE BILL WAS...
View ArticleGot cheated.. again!
I am all out of energy at this stage trying to understand this process. I posted a message in this forum on my disspointment about losing a discount on the rate plane while doing an upgrade on 09/29...
View ArticleSprints $50 & $60 a month unlimited plans w/ buyour
Hey y'all. I've been with AT&T for 22 years now, and frankly stay with them because I have always recieved amazing customer service. Currently I am granfathered into a unlimited plan, although only...
View ArticleAt&t Next with Mobile Share Value???
I'm on a 10GB mobile share value plan with someone and interested in getting AT&T Next on my line. I'm already $25 from my $40 monthly charge per line so my bill now is $100 + $15/per line = $130 a...
View ArticleDouble billed!! They say prorated, but 2 bills equals 2 bills!!!!!!!
Ipad $10.00+plan $30.00+$15 data overage+taxes=Previous bill $56.38New iphone 6 $40.00+$44.50 activation+$100 plan+Ipad $10.00 +taxes 6% should equal about $210.41 right? Prorated charges...
View ArticleAT&T Bill in Collections?????
Yes my bill is in collections, I have disputed the amount and no one seems to know what is going on, the collections department at AT&T didn't even know I was in collection until I told them, then...
View ArticleDiscount Reimbursement
The 15% discount for military service was finally applied to my account after taking 7-9 months. When my uncle did his, they reimbursed him for the months it took to go through. Will I be reimbursed also?
View Articleask some questions
Hi, AT&T's website doesn't have a blank "email us", so I'm posting here. I've got three gripes - not so angry I want to yell at someone - I work in customer service, they don't need it, it doesn't...
View ArticleUnnecessary charges
Hi,I have a $40 gophone account that is refilled automatically every month. I have 500 MB data, which is quite enough. Still, I got charged an additional $5 for 50 MB data, that I didnt order and dont...
View ArticleMy phone
Hi i have been a client for a long time. This padres month of sept i was very i'll in the hospital and ny service wAs disconected. My sister call and requested a delayed payment but they said no this...
View ArticleAbsurd International data plan billing
I hope AT&T reads this and gets their act together. If you agree, please make your voice heard. The current method of billing international data and voice packages in absurd, ambiguous and...
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