so done with this company!
So I got messages saying my plan would renew in two days....next thing I knew I didn't have service...it said it payment was "unsuccessful" so I then went on and paid with a debit card and switched to...
View ArticleActivation FEEs pricing?
When did AT&T go up on activation fees? $40.00? Are y'all serious? I activated my own phone last time and refused to pay the $35.00 so what make them think I will pay the $40.00 when I activate my...
View ArticleAn unauthorized person was able to remove my unlimited text messaging
Back in December, an unauthorized person was able to change my plan. They changed my service plan, removed my data and unlimited txt, and removed my ability to text. At the time the CS agent said it...
View ArticleAt&t just lost a customer
I called 2 weeks ago to setup payment arrangements since my bill was almost double due to adding an extra line. I called and got it setup by the collections department to split the bill in 2 payments....
View ArticleFAN discount and next plan upgrade
I have a 25% discount on my individual plan that I have held for years. If I use the next plan to upgrade (12 month) to a new iphone, will I lose this discount? It is my understanding that using the...
View ArticleStill Not received Refund and wrong activation my name
Hi , I have ordered Online Samsung Galaxy S - 5 online Order Num Order #**** and I opted for Store Pick Up , but when I went to designated store , Store representative denied receiving any such order...
View ArticleATT&T lies and does not appreciate their customers.
i was told my a customer service representative via chat that if i made a payment by Friday, i could have my services restored. i made the payment today a day earlier than Friday, now im being told...
View ArticleGo Phone billing
I just ordered a Go Phone, with the $40 monthly plan. The confirmation email with my order had the phone and plan listed, totaling 95.39. When I checked my online bank statement, there was that charge...
View ArticleIs there a charge to change phone number?
I'm moving to another state in the near future. When this time comes I want to change phone #'s (area codes). Is there a cost to do this? The reason I ask is if there is I may simply start a new...
View ArticleIs it possible to keep unlimited data plan for iPhone if you move off family...
Hello,I am on a Family Plan and have the 700 min version. There are two iPhones on that plan. Both iPhones have unlimited data. We were fortunate to be grandfathered into those plans at an early...
View ArticleFAN waiver of activation fee when buying from Apple instead of AT&T
I think I'm planning on ordering the iPhone 6 from the Apple site instead of AT&T because I think it will be quicker. However, I have a FAN discount associated with my wireless account, which is...
View Articledata issues
I'm having trouble comprehinding my data usage. I have 4 lines with 10 gig cap, 2 of which do not use 1 gig combined. My girlfriend and I use the rest and are about equal in usage. We blew the 10 gig...
View ArticleATT upgrade process - be careful
I have four lines in my account. Recently, I consolidated them all into the "Mobile Share Value Plan" ... a great deal. Last month I upgraded two of the lines' phones. The usual stuff, fee this ... fee...
View ArticleApply credit to iPhone 6 purchase
My bill is 74 dollars a month. I gave been auto paying from my online bill pay a total of 86 per month. After years of this I now have 362 dollars in AT&T credit showing when I log in to see...
View ArticleDo I lose my $15.00 plan on the new 10GB Mobile Share Value Plan?
Do I lose my $15.00 per line with the 10GB mobile share value plan when I upgrade to the new iPhone 6 using the next plan? When I was going through the pre-order it showed that it would go up to...
View Articleordered iphone 6, 199+40, already paying 40$ for mobile share, paid twice?
Ordered ip6, chose 2 year contract 199$, had to choose join mobile share, no option not to. Her # is ALREADY part of a mobile share plan with 4 of us on the whole plan @ 160 per month. Checkout w/ 199$...
View ArticlePrice increase on plan when upgrading iPhone
I've been paying $100 for data on shared plan plus $15 per phone for a while now. When I ordered the new iPhone, the confirmation email states that I would now be paying $40 for that line. Was NEVER...
View ArticleVar intang1?
I have an item that is back ordered called "var intang1" does anyone know what this is?
View ArticleAT&T Cancelled my iPhone 6 order for no reason! I woke up at 3am!
I woke up at 3am and AT&T cancelled my order for no reason! Ridiculous! They ALWAYS cancel any PREMIER order I place whether its upgrades or accessories! Then I was on hold for 47-minutes with...
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