I'm having trouble comprehinding my data usage. I have 4 lines with 10 gig cap, 2 of which do not use 1 gig combined. My girlfriend and I use the rest and are about equal in usage. We blew the 10 gig cap by 3 gigs. Only thing is we only look at facebook and the movies people post. Looking up how much a sd movie streaming uses its equivilient to 320mb per hour. Knowing this there is no way we could even get close to using this much data. I'm concerned that att is not being honest about data usage. Also we just added her line on the 12th of August. I also purchased the multi device insurance package. This was broke down on my bill that 20 was going toward the insurance and 9 was going for support. I just need insurance. Why do I need support. ATT YOU ARE JUST ADDING AND ADDING AND ADDING UP ON EVERYTHING YOU CAN POSSIBLEY. Put your customers in a "contract" that cant be bought out by a competetor because its a contract for the installments of a phone and not the service. Sprint is now offereing 20 gigs share plan for up to 10 phones for 100 dollars. I cant move to it because of this contract. I'm beyond fed up with att and would like to end service with out haveing to pay 1000 dollars. You can have your devices back and I wouldnt even care if you kept all the money paid toward the products.
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