Anything, I mean anything I can do?
So around March this year I got a phone plan with two friends. I should say people I thought were friends. Long story short they kept up their half for a few months.Long story short, two months ago...
View Articleextremely angry
i have spent the last hour of my life on the phone with at&t. a couple months ago i gave up my unlimited data plan and moved to a 15 gig family plan. the gentleman who helped me told me how much my...
View ArticleAT&T Wireless Billing- Customer Care Supervisor Behaviour
Hi , I have been with at&t for over 5 years now and I am continuing be with them because of their exceptional customer service thatthey have even though they have a poor reception at my place. But,...
View ArticleWill I get charged?
Hi! I've recently accidentally sent some international texts to a friend. I have an Iphone so the messages switched from blue to green (imessage to sms) since my friend was having problems connecting...
View ArticleRecent activity
When should I expect to see "recent activity" related to my bill?Is there any other way to see it?
View ArticleNew Service Scams
If you are here to help, tell me this, how do we get copies of our sales calls? I've called 4 times into customer services this evening and still at the same place I started. Nowhere. I recently moved...
View ArticleBilled Data Usage
I have a total of 6 phones on my account. I have been struggling with one of my daughters I thought was using way more data than anyone else. I finally read where the usage is calculated for a 3 hour...
View ArticleWhat happened to your customer service
Hello my name is Ricardo and first of all I have to say that I'm very very disappointed with the service we have received recently, I have had AT&T services before and never have I been given the...
View ArticleI cannot contact customer caree
My acct was suspended. I paid my bill today and it is still suspended. I need my phones back on.
View ArticleIs this against AT&T policy?
Is it against AT&T policy for an employee to ask for a credit against her account. I have a friend that works for AT&T, she is a newhire. She has 3 lines on her plan and her EMO discount...
View ArticleDATA OVERAGE ALTHOUGH USING AT&T APP?!
Is anyone else experimenting problems with AT&T's app reflecting that you were well below your data limit then getting slapped with a bill with overage charges? I have screen shots on my phone...
View ArticleGot confirmation# now saying payment rejected??
On Sept 3,2014, I received an email WITH A CONFIRMATION NUMBER that me payment has been SUCCESSFULLY submitted. Now 3 days later I receive another email that the payment has been rejected. How can it...
View ArticleOverage data fees unfair
We have been with ATT for years and recently signed to our first smart phone plan. In month two I have been hit with a data fee and SOLD extra data WITHOUT MY CONSENT. This practice, apparently very...
View ArticleA free upgrade that wasn't
I received an e-mail from AT&T in August of 2014 offering a free upgrade for an older iPhone that is on my account, from a 3Gs to a 4S. It stipulated that it would require another 2 year contract...
View ArticleWorst call center experience
I spent one whole hour, being transfered about 8 times, and being asked the same questions, and had been told I would be connected to a billing specialist, yet I would be connected back to the general...
View ArticleBilling
So recently I arranged a late payment because I knew I wouldn't have all the money on time to pay my bill. I pushed my bill date to the 28th of August but I got paid on the 27th so I went ahead &...
View Articlebilling
i'm so beyond angry! att preferred customer for years, several att departments continuously messed up drafts from bank, taken double payments caused other bills to be late, cost money in penalties,late...
View ArticleWhy am i being charged $50 a month and not $40
I have a flip phone and was told my bill would $40 a month but every month it is $50
View ArticleReceived debt collection letter from EOS CCA.
Received debt collection letter from EOS CCA. VERY CONFUSED. How can I get someone to contact me because I'm disputing the debt?
View ArticleMy account was put in to collections while still paying my bill
I had cancelled three of my family plan lines and suspened my line. I was paying my bill on a monthly basis and received a collection letter from a outside collection agency saying I had broken my...
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