tired of these billing problems!!!
Hi...my sister and i went to this at&t store in sanford last March 2014 and signed up for the family plan that gives us 4 lines for $160 a month...they even said it the bill would be lesser since...
View ArticleiPhone 5 data usage
After being with the same carrier (via several evolutions finally ending up as AT&T) over 15 years, I am going to change. The issue is the iPhone 5 data usage. Our family has two accounts and...
View ArticleWorst service
AT&T is the worst phone service do not get it. there website screws you over and will say you didnt make a payment when you did and then when you go to make it it takes double out. att worst phone...
View ArticleSamuel L Jackson said it best "Can you give me back my time? "
So this phone conversation lasted 56 mins and some odd seconds.... Tim was very nice and stayed on while I talked to Curly in collections. I basically was told that what I was told on 8/22 about paying...
View ArticleBilled for one-day on already expired features
So once in a while I add a feature for a month set to start at the beginning on the billing cycle and then to end at the beginning of the next one. I would have assumed that this set up would mean, for...
View ArticleAT&T gave me the wrong order conformation number
Hello, I ordered a HTC desire 610 and a 25$ gophone card, and it sent me the receipt in an Email with a order number to track my shipment (it has been 48 hours) and then when I go to track that order...
View ArticleAT&T gave me the wrong tracking code to my order
Hello, I recently purchaced an "HTC Desire 610" from AT&T and i also purchaced a 25$ gophone card in the same order, I then recived a comformational email giving my order summary along with my...
View ArticleI been having just problem with AT&T billing dept and customers dept.
I made an agreement to pay my bill on sept 1 2014 but I call 8/29/14 cause I want to pay my phone before the 1st and the customer service rep told me to pay and it will change status to already pay ok...
View ArticleTELESALES CPE CHARGEBACKS
I bought an iphone 5 through a 3rd party person and to make sure I wasn't buying a stolen or invalid phone I went to my local AT&T store to make the deal. The representative I spoke to checked the...
View ArticleUnreasonable charge!?
I am getting charged on my bill for having missed calls while my phone is off while being on a cruise?? Each missed call is not little, it's $2.50. What if someone missed hundreds of calls?? I went to...
View ArticleAtt is no help
I have had service with att for several years and then began having finically problems causing my bank to hold my deposited checks. My payment didn't go through this month and I was out of service area...
View ArticleFeeling Cheated
I called at&t in July about adding a line for my daughter. I wanted to know how much more it would add to my monthly bill. I was told by the CSR that they could waive the activation fee and I would...
View ArticleATT rep LIED to me costing me $88-$128 more a month
I would like to thank AT&T and the highly trained representatives who take my calls when I need help or have questions for lying to me. I feel this is a great way to treat your customers, and keep...
View ArticleWorst customer service every in my life
At&T will never get it and thats why their customer service relationships ins rated worst.Inspite of being with AT&T for 5 yrs, and paying every month, they treat their customers so bad.They...
View ArticleI'm mad with AT&T
I'm am very disappointed with AT&T you all cut off my services and I have a very sick child at home and that has no way of getting in contact with me if something happens I work 45 mins from my...
View ArticleAT&Ts new scam
I have aways loved AT&T but I really feel like the new NEXT family plan is a scam. I used to be grandfathered in to unlimited data and was only using about 10 gb a month for 4 lines. The new plan...
View Articlemass confusion by at&t with my billing
My initial bill was supposed to be for 10 gigabytes shared on my family plan. my initial bill was supposed to be for one hundred and eighty which I have a copy of. I never called to have my account...
View ArticleOne time courtesy payment to restore my interrupted service
I need help, I have my phone service interrupted and just found out that I need to make a full payment to have my service restored. Is there any way I can set up a payment plan to restore my service? I...
View Articlephone upgrades and shady pricing
I was real happy this year when my plan changed- My bill went down and value went up- shared 10 gig data. Today I called about upgrades- excited about new iphone. Turns out I have two options- pay...
View ArticleI was bribed by customer serve!
I called customer service about a data problem, where my data online wasn’t showing up and it caused me to go over my data. The manager then bribed me asking me to upgrade my data for 5.00 more...
View Article