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DATA OVERAGE ALTHOUGH USING AT&T APP?!

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Is anyone else experimenting problems with AT&T's app reflecting that you were well below your data limit then getting slapped with a bill with overage charges? I have screen shots on my phone showing that my data was 6795.86 of 10240 mb with 2 days left in my billing cycle. This was using the AT&T app. Log onto their website and I get a bill with $75 worth of overage charges. Chat with a rep and I'm told that their app is not accurate and that I should text #data* for an accurate amount of data used. Considering terminating all lines on my account and switching providers.


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