Very Unhappy
Good morning – I’ve been an AT&T customer since Feb. 2015 and it’s been crazy since the beginning (An additional line of service was opened and sent to a collection agency and reported on my credit...
View ArticleBilling
I just bought a Microsoft go phone. I want to use refill cards to paid my payments. I accidently signed up with a plan. So my question is. How do I get out of plan for now. I also got two cards for my...
View ArticleBilling Adjustments Needed
Hi, I am an employee and in August of this year, someone hacked into my account adding a new phone line and upgrading 3 existing lines. The problem was resolved however I am still waiting for the...
View ArticleMy ATT account was closed. Why do I keep recieving bills when I no longer...
I keep getting monthly emails for an ATT bill when I no longer have an ATT phone. My account was supposed to be closed back in September and yet I am still getting billed when I no longer have service....
View ArticleCustomer Service Review
I am writing to just say that I had a HUGE issue with at&ts customer service over the phone today. I called for an extra charge of $300 on my statement, which I knew exactly what it was. In...
View Article25 dollar discount on data plan
Wohere will my 25.00 discount show up for my next plan for data?
View Articlemoney back ,overcharge!!!!!
I went to korea for 2months.When i go to korea, i called the customer service.he told me when i stay in korea ,AT&T only charge for $20 for a month.but AT&T charged almost $120.00 per month.so...
View ArticleNeed account cancelled that was created erroneously by ATT mobility
Over th last few months had Uverse bundled account to cancel the wireless portion of the account and credits were issued. After dealing with them, we thought the issue was resolved. Here's where the...
View ArticleGophone Auto refil error
Hi there.I came from eastern asia. Firsty, sorry for my broken English.I'm using gophone in the U.S. I setted up auto-refil in my gophone by using debit card. But last time(12/15/2015), auto refil was...
View Articlevery desaponited
Hello,I'm very frustrate, i was about 3.25hrs on the phone with AT&T, trying to schedulle a payment, i spoke to several ppl, transfering me all over the place. Not trained properly and very...
View ArticleCharging for a full billing cycle after service being discontinued
Here is a letter I have written to AT&T Customer Services. Summary:(1) Careless agent makes mistake by closing line too soon(2) AT&T would have wanted me to pay service restoration fee(3) No...
View Articlehelp please
My account has been suspended for non payment. Yes i had a late payment arrangement but, I had an unexpected bill that was almost due around the same time as my phone bill so now im short what i need...
View Articlecorporate number
I need to get in touch with a person at the corporate level of ATT, There has to be a person who customers can get in touch with
View ArticleSubmitting a review
Where might I go to submit a positive review in regards to customer assistance received from an AT&T representative?
View ArticleINCREASING YOUR BILL ONE WAY OR ANOTHER
I have been with AT&T for over 3 years not long human years but a very long time in phone years. I wanted to upgrade my phone and I was happy to find out the AT&T was one of the few providers...
View ArticleThe end of the 2-year contract: January 8th, 2016.
http://www.usatoday.com/story/tech/2015/12/30/att-to-stop-offering-two-year-contracts/78087824/ The flow of the industry has finally caught up with every carrier. The end of an ancient system is upon us.
View ArticleBilling
I want to know why my payments keep going up? I seen 3 payments said not posted, but I do have proof that I paid. I filed a complaint with B.B.B . When At&t contacted me they were un helpful. They...
View ArticleBe Aware if you combine your Directv and Wireless bills
I recently combined my Directv and ATT wireless bills. Yesterday, I went to Sam's club to upgrade one of the phones on my plan to take advantage of their $350 upgrade gift card promotion. I picked...
View Articlehaving lots of issues with calls and texting and support for loyal customers
first of all let me say that at&t has been really letting me down as of late. and I've been a customer for years!!! it started with calls taking forever to call and even answer, sometimes i would...
View Article