Line Suspension and Contract
Hi!I had to suspend my neice's line due to her acting ugly. I'm ok with paying for the charges while it's suspended BUT will my contract length still decrease or will it freeze? Thank!
View ArticleiPad Number: 818-404-3682, is using my account without permission, ATT wont help
iPad Number: 818-404-3682, is using my account without permission, ATT wont help. This iPad Mobile Device Number: 818-404-3682, is using my account and I can't get ATT to help me resolve this issue. I...
View ArticleiPad Number: 818-***-****, is using my account without permission, ATT wont help
iPad Number: 818-***-****, is using my account without permission, ATT wont help. This iPad Mobile Device Number: 818-***-****, is using my account and I can't get ATT to help me resolve this issue. I...
View ArticleAT&T Exploits you for money
I have been a customer with this company for about 8 months.. I pay my wireless bill faithfully. About a month ago when I went on vacation I asked the customer service rep how to avoid being charged...
View ArticleMisleading data usage alerts
Hi, I want to report a continuing problem with AT&T's data usage alerts: On Friday 2/14, two days after the start of a new billing period, I received an alert and email that said that more than 65%...
View ArticleCan I get service after a collection amount is paid?
A few years- about 4- ago I got service through att. Obviously I was younger and did not fully understand everything and eventually couldn't pay my bill.It has been sent to collections.My main question...
View ArticleMoving number to another carrier. Requirements?
I'm tired of AT&T. There have been nothing but problems. At the store, they sold me a phone I don't use half of, promising features that would make use of this phone by a disabled person "a...
View ArticleQuestion on the employee discount
hi ,I am trying to get new service with att and take advantage of the new employee discount.I know we get 50% on the data plan which includes unlimited talk and text.I am trying to add either the att...
View ArticleUnderstanding final bill
O.K. here is the scoop…need some help understanding “final bill”. Long story short I was a long time ATT customer. I had three lines on my account…all three lines were and are out of contract…having...
View Articleduplicate phone, good customer service reps, bad policies
I recently added a phone to my family plan. After giving all the information required, waiting a couple of days, getting called back for more information, filling out an online form, getting called...
View Articlecustomer service COMPLAINTS!
First I have to mention that I have NEVER posted any complaints on internet before. This is how frustrated I get talking to AT&T representatives. The thing is I am an international student in the...
View Articlecustomer representative lier
I have been a loyal AT&T customer for over 4 years with never a late payment. However, I have had multiple issues with my wireless account over the last 3 months and have been very unhappy with...
View ArticleATT SHOULD BE GIVEN THE AWARD FOR "WORST CUSTOMER SERVICE"
For many years (10 years) i have stood behind att and theyre service, i have always believed theyre customer service needed some help and theyre prices where way to high just as verizon but yet i...
View ArticleStaying on at$t but on a new plan
As of right now, I'm on at$t, on my brothers plan, however, yesterday I started a plan for my fiancé who didn't have one if I switch over from one at$t plan to another is it free? Or do I have to pay?...
View ArticleFinal Bill - email or snail mail?
Over the past year, I have migrated 2 of the phones off my family plan to another provider as the contracts expired. My phone's contract expires 04-28-14. It finally died this past weekend, so I...
View ArticleWhat are all those surcharges & fees on my bill?
I'm curious, we keep paying all these fees. Take a look, here's a screenshot of my bill:http://i150.photobucket.com/albums/s99/dc2000_bucket/att_bill_ripoff_zps39657a1b.jpgbut there's no explanation...
View ArticleFamily plan bill
I share a plan with family, I wanted to ask how would I go about seeing the break down of our phone bills and what everyone owes
View ArticleBilling Fiasco....
I am writing in hopes that you can assist me with a issue I have been dealing with since December 2013. In December I added a line to my wireless acct. The lady at the store totally blew it! The first...
View ArticleVery disappointed in customer service!
I have been a customer of AT&T for several years and each month I pay a lot of money for 2 mobile phone lines. This month a billing issue happened and I paid using an old account which resulted in...
View ArticleThere must be a way to register a complaint about ATT billing practices
I have had an AT&T account for over a decade. For a while, my wife and I shared a 1GB Mobile Share Plan. Then, AT&T began offering the 10GB Mobile Share Plan for the same price we were paying...
View Article