Over the past year, I have migrated 2 of the phones off my family plan to another provider as the contracts expired. My phone's contract expires 04-28-14. It finally died this past weekend, so I decided to move it (last phone on AT&T) to the other provider & eat the ETF instead of paying $36 to switch to a used phone for the last 2 months of my contract. The other provider did all the number switching for me.
I was on paperless billing. I cannot log into the website to view my final bill (balance was 0 before I switched). I tried to call 800-331-0500 and could not get to a real person (one MAJOR reason why I changed providers).
Will AT&T mail me a final bill, including ETFs? I want to make sure this is paid promptly.
Thanks for your help.