ATT service is daft
ATT is daft. Issue begins with insurance claim, remember payments have been going to ATT, and my note 2 phone getting wet. ATT sent new phone, note 3. Note 2 dried out and worked again, so calling...
View ArticleRIPPED OFF
I'm extremely frustrated right now. About 2 months ago my fiancee decided to get a new iphone from AT&T. She walked into the store 9 months pregnant and came out with her new phone and a new plan....
View ArticleI have a credit hit from AT&T on my credit report TWICE
Please email me so I can fix this- neither is accurate. I am getting an attorney if this is not resolved. --- ANDERSON FINANCIAL Agency Address:PO Box 3097Bloomington, IL 617023097 Date...
View ArticleIssues with my bill and data
I have finally had it with AT&T. Recently I upgraded my phone from the 4s to the iphone 5c. I decided to do the upgrade feature when you can make payments for the new phone. They had some sort...
View ArticleUnfairly Disconnected and ATT will not restore!!!
Every month i have to call because of issues on my account. I called ATT on Aug 1st and spoke to Alan, He apologized for charges and credited my account just like they do EVERY month. My due date is...
View ArticleInternational Calling / Suspended
I recently added the voice, text, and data international package. I have decided to suspend my service while abroad instead. Will this cancel the international package or will I still be charged...
View Articlecan't seem to get help with my wireless bill after hours on the phone
My cellphone # was hacked and I was notified by ATT Fraud department soon after this happened in May. Several thousand dollars of charges were added to my bill for international calls, which I did not...
View ArticleExtremely FRUSTRATED that AT&T can increase bill without notification
August 5th, 2014 AT&T when the staff tells me the contract of package is for 6 months and ends date I write it on my calendar with a reminder to negotiate before it expires to negotiate what works...
View ArticleHorrible customer service as they apparently do not need my 1200.00 a year....
Horrible customer service, as they apparently do not need my 1200.00 a year. Just so we are clear.. I am leaving at&t. Why because they turned off my cell phone for non-payment because they...
View ArticleHorrible Customer Service Related To International Billing Issues
Hello, My family is a long standing AT&T small business customer. Among other lines on our plan, my business line is currently on our plan. I routinely travel internationally for business purposes....
View ArticleMy phone says it has no service; could someone call me over the wifi?
[Edited for privacy.]I want to fix my phone.Andrea
View ArticleOutrageous international charge
Hi, I have been a happy customer of ATT for several years now. I currently have a family plan with 5 smartphones and 1 texting phone. In July, my son traveled to Centeal America on a mission trip. This...
View Articlei live in the us and i'm visiting Mexico does it cost other people to text me?
i live in the us and i'm visiting Mexico does it cost other people to text me?
View ArticleATT associate in store and representative on call all pass wrong information...
Dear sir or madam, I post this complain here is to wish somebody take charge could help. This is not only for the money but for saving the trust we have for ATT. In this May my friend Fei and I visited...
View ArticleWhy is my free phone not free?
Today I found out that the "Free" with $0.00 monthly charges, phone that I just upgraded to acctually will cost me $ 600.00. and two years of my life. I was astounded to find out that the $15.00 per...
View ArticleVery frustrated with the billing split in Connecticut.
We paid our combined bill on 8/4 which was due on 8/9. Today we received our new wireless bill and it is due on 8/26! I called customer service to see if the payment was received and they said yes it...
View ArticleBilling issue [Edited to reflect new topic]
I've been trying to contact customer service for severad days now and have been put on hold for the longest time. I have inquiry on my billing statement which reflected another $70 increase from last...
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