My cellphone # was hacked and I was notified by ATT Fraud department soon after this happened in May. Several thousand dollars of charges were added to my bill for international calls, which I did not make.
Last month, I spent much time on the phone trying to get the charges removed, which I eventually did. Thank you Laughlin Kennedy Tavia. (sorry if I butchered your name)
This month my bill is still too high and I cannot seem to get the charges reduced to what we should be paying for cellphone service. This morning, I was put on hold and hung up on and then spoke with someone named Therese, to no avail. My bill has charges on it that shoud not be there.
Not sure who to call, what to do..Help!?