Unauthorized Payment
I don't believe I have ever been more furious than I was last night. I checked my bank account and noticed that I had an AT&T monthly payment post. I was confused because I always manually pay my...
View ArticleRestore my service
I made a payment with my card about 6 hours ago. Why is my service not restored?
View Articlegoing over data limits
Any time I reach 100% of my allowed data usage ,I'mblessed with 1 more for a fee. I don't like this .if I wanted more I would have gotten a bigger plan.I'm struggling to pay these high costs anyway.I...
View Article$25 credit
When it was time for me to upgrade, the ATT rep convinced me to do the installment plan because, he said, I would get a $25 credit that would offset most, if not all, of the payment for the phone. With...
View ArticlePayment arrangements
I am trying to get a representative on the phone to make payment arrangements because it is not letting me do it online. How can I get past the stupid automated system??????
View ArticleAbout my promo 48 inch samsung tv ,when i brought a s7
I was offered a 48 " samsung tv when i brought a gal s7. , i have called many times about this , an keep getting the run around , i havent received the tv yet an its been r months , i have called...
View ArticleWe are DONE with AT&T
We have been trying to get our phone bill corrected since Jan... Â Every month we got a bill, that was wrong, we would be on the phone for 3+ hours - being shuffled around from one dept to the next......
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pricing for my acct
I have the following email, you need to actually charge me the quoted price of $44, no more than thatSTEWARTÂ ***Wireless Number:Â ***Thank you for using AT&T!It was my pleasure to help you today....
View ArticleMailing address
Can you send me a physical mailing address for your Billing Dispute area?
View ArticleIf I had the power to turn back time
Been a valued customer for better than 15 years I arrange payment 2 weeks late ever time always pay 240 or so 4 line and a tablet so the lady says combine with direct you get up to 4 lines unlimited...
View ArticleBilling issue resolve
Hello I have had my phone service for just now going on 2 months when I got my phone for me and my husband in the store in edmond oklahoma we got 2 phone's and set them both up and with the plain we...
View ArticleQuestion About suspended account
My att account is ***. I have a family plan with other 3 persons. All of us had suspended our contract temporarily. According to the contract, each of us only need to pay $10 a month. However, we found...
View ArticleAT&T Mobile Late Charge
I received a $5 late charge on last month's wireless bill. No big deal. I'll still manage to pay the rent. My complaint is this. In adddition to U-verse, Internet and a land line with AT&T, I've...
View ArticlePayment due
Is anyone else receiving their payment due alert only 2 days before it is due? This has happened to me for the last 2 payments.
View ArticleBilling
I need to find who I can contact at AT&T to resolve my issue. I have called several times about this matter and they are not taking care of it. I transfer all my lines to AT&T and now there is...
View ArticleSpam Email - Home Phone?
I have received two emails now from: "AT&T Online Services" stating that my home phone bill of $51.34 is due. The email has no content, just a mime-attachment.html. I click on it and it looks like...
View ArticleOvercharging
Hi my name is Manuel my number is *****. I am currently on vacations in Mexico with my family . I have been here since June 22, 2016. Every day I look at my account . My daughters bill has been going...
View ArticleTexting data & how it shows up on the billing
I would like for someone to explain why when a large text message is sent it shows up on the as multiple texts, rather then just one?? Please help me understand why? Thank you !
View ArticleWrong installment plan and did not add insurance
I just noticed that I am on a 24month installment plan. I specifically told the sales rep at the point of purchase that I wanted the 18 month installment plan. Also, I wanted wireless insurance and...
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