Thinking of switching companies
I have had att for almost 15 years... I have 2 lines and a tablet I don't use... I pay 230 a month... I think that is absurd...My lines are all out of contract, so I am no longer obligated to stay with...
View ArticlePrice Gouging
Under my old plan the cost of a new phone was built into monthly payments and upgrades were free. Yet once the 2 year contract was up the monthly bill never went down. Now, at&t is charging people...
View ArticleCan someone in customer service help me?
Hello, This is one of many issues I've had since getting wireless in February. My current problem is that I separated my wireless and uverse bills since I cancelled uverse. Now AT&T is saying that...
View Articlebilling problem never solve sine june 2016 to present
I paid my wireless phone bill on may 20 2016 twice($382.56 x2=$765.12)but the due date is 5/28/16 due for 0nly $646.89. i paid again $382.55 on jun 2 , 2016 but the due date is 6/28/16 and the amount...
View ArticleiMessage
Do current AT&T bills show iMessage counts or as expected do they just show up as data usage?
View ArticleAT&T NOT honoring payment agreement
My bank account has been hacked with a bad check. I called AT&T to see how much money was needed to keep account current as I needed to pay in CASH. I paid the amount quoted to me at local AT&T...
View ArticleI need to pay my cell phone bill
Hello,I'm currently out of the country and need help doing this online however I can't log in into the website to pay it. Please I need assistance as I only can uses wifi I and don't have a way to call.
View ArticleLate payment fee for payment arrangement?
Will I still be charged a late fee if I make late payment arrange to pay bill 5 days later?
View ArticleCell phone
I need to cancel a payment submit and use a different card. How can I do that?
View ArticleBilling
I've been trying toll for the past hour and can't talk to a person it just keeps giving me choices to choose from and then takes me to international calling. My question. We signed up about 6 weeks go...
View ArticleUnacceptable! Extremely Bad Customer Service
Switched over to AT&T from Verizon (had been with Verizon for 20+ years) because Target Mobile sold us on it. We were told we would get unlimited data for free because we could bundle it with our...
View ArticleLos of my Autorefill balance
Dear sirs, I am Thomas *** from Germany. When I am in the US I live in Georgia with my daughter. I wonder where my posivite balance has gone. I had collected a certain amount of dollars, but all of a...
View ArticleRebate / Buy Back
I mailed in my old iPhone to ATT over 8 weeks ago. I also uploaded my last Sprint bill over 8 weeks ago. I have not received any information on my rebate. On line it says it is still being processed....
View ArticleFraudulent charges using my bank info
Somehow AT&T allowed my bank card to be used to pay someone else's bill using the automated system and an incorrect zip code for verification purposes. After getting the run around for 2 days I...
View ArticleWhy was I suspended with a payment arrangement?
I called ATT a week ago to say my payment would be late. I gave a specific date and payment amount I would make. The representative accepted and noted my account. Now 2 days before I am to make my...
View ArticleAmounts used to determine "Surcharges & Other Fees"
I have just spent an hour on the phone with the Billing department at AT&T trying to determine WHERE they have come up with the seemingly random amounts for the "Surcharges and Other Fees" section...
View Articlepayoff verizon
switched to at&t from verizon not sure how to pay them off with at&t funds
View ArticleMade A Call >100 $ by accident
Hi All,I usually use Rebtel for international call and once I called back when the call got disconnected accidentally directly. And I was charged 126 dollars for 36 minutes by AT&T, Could you...
View ArticleNext program early termination
Recently divorced and ex wife switched to TMobile. TMobile is supposed to pay off the remaining balance on the AT&T phones but this process takes up to 8 weeks. In the meantime, I have a $1200 bill...
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