Deductible is higher than the cost of the phone. Why is that?
Morning, Recently I received the new deductible charges for the AT&T Mobile protection Plan. I have an iPhone 4S. the deductible for repair is $150. I find it interesting that I can buy an iPhone...
View ArticlePrevious wireless bills
My name is LaTrenda *****. My cell phone number is *****. I would like to obtain the last 5 months bill associated with the cell phone number *****, which was on my account. This number probably was...
View ArticleWhy AT&T, Why?
AT&T - I'm really, really, really disappointed with you right now. We activated the Passport plan (weeks in advance) for a trip overseas, when we got there 3 of 4 phones DID NOT WORK. Can you...
View ArticlePayment
I asked a consultant to renew my 45$ Package and to switch off the 5$ international pack, after I paid for it 45$(Plus tax).....5$ package have renewed and I need 5$ more for normal cellular.... Don't...
View ArticlePayment not posted
My payment is not showing posted even though is has cleared my checking account. Don't want my bill showing late.
View ArticleLate Payment Arrangement
My bill is due Aug 5th. I do not get payed until the 10th. If I set up a late payment thing, and the 5th passes, will my line be shut off until I pay or does it still stay on and I can pay in full on...
View ArticleChanging billing info
Attempting via my AT&T app to change to a new debit card. I've tried three times and it keeps saying error. The old card expired, please help
View ArticleNo sympathy or remorse!
My phone service was disconnected due to an outstanding balance of $1.069. I have a trip planned 8/3 and can not go without a phone so on 8/1 I went to a retail store to pay the balance WITH CASH so...
View ArticleSwitcher Program Is Misleading/Scam
Back in April 2016 my husband and I decided to switch to At&t from Sprint because we have Direct Tv and would liked to have only had one bill to pay. They are/were offering the UP TO 650 per line...
View ArticleCustomer service is horrible!!!!!
Spent over an hour on the phone with customer support. Asked to be transferred to a supervisor after Lance repeated for the 10th time that this is a post pay account. Having already acknowledged him...
View ArticleProrated 18 days I haven't used service after pro-rating bill another $49 for...
I have already reported to the BBB on this. I cancelled 7/26 and my bill was until 8/13. At NO time was I ever advised the bill would not be adjusted. I was also overcharged on my June bill for...
View ArticleCalling FROM Canada
If I am calling from Canada to the US and I have the mobile share value plan 15 gig or higher do I get unlimited calling ?
View ArticleNo written confirmation of help desk discussion
ATT support staff does not share documented results of discussions with clients. Trying to cancel one of my lines. Last night's chat session never called back in the morning, my after noon help desk...
View Articlecan't connect to live chat regarding home phone line
What the heck AT&T!!! No forum for a home phone line... I had to go into wireless phone line forum just to ask a question!!!I cannot connect to live chat regarding home phone line. I went through...
View ArticlePassport Plans are very expensive when compared to other carriers
I recently added Passport plan for travelling to Canada and wanted to share my thoughts regarding the plan ... Other Carriers like TMobile , Verizon has much better roaming options available , my...
View Article2 for 1 december cell phone offer not honored
I spent some time at several places looking for possible cell phone deals. Have been with AT&T quite some time now and they were offering a 2 for 1 phone special during Christmas. After several...
View ArticleI need to change the date on my payment
I post dated my phone payment for today but I need to change it to tomorrow, I tried to do it myself and it wouldn't let me, so I am hoping that you guys can help me change the date that the payment...
View ArticleUnused lines
I have 2 lines that are not used on my acct. they are suspended due to being stolen. Is there anyway I can lower my bill?
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