Hi my name is Manuel my number is *****. I am currently on vacations in Mexico with my family . I have been here since June 22, 2016. Every day I look at my account . My daughters bill has been going up since we have arrived with , data roaming , text messing and calls . I do not understand why these is happening since I personally turned all international data roaming and phone usage since we have arrived . And she has not used her phone . My question is why does she have a bill of over 300 dollars . When she should have not. The number in question is *****. I would like these matter resolved as soon as possible since it seems like new charges are happening every day . PS I tried calling customer service with my phone , but for some reason I can not make a call . My number is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]. Thank u and I wait for a reaponse.
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