Being told different amounts and billing even higher
I got my phones in October and let me tell you that if I knew all of these problems I would have stayed with Pay As You Go. At least I know what my bill was every month. I have been told so many...
View Articleestoy arto de mi plan de at&t
Tengo desde el 2007 con at&t y. Tengo 9 lineas ,todavia tengo el plan ilimitado de internet y que es lo que pasa ,cada mes que me paso de 5Gb el internet se vuelve super lento !!!hasta que termine...
View ArticleWill I be charged an ETF if I switch carriers before my contract ends?
I have a phone on this carrier but I need to transfer my nuimber onto an iPhone on a different carrier. Will I still be charged an ETF. Is there a way to get out of the ETF?
View ArticleMultiple billing email addresses
How can I setup multiple email addresses for paperless billing? I want to send the bill to more than one email.
View ArticleCustomer Service
I do not find myself posting my thoughts on business practices often, and typically when I do feel the need it is out of pure anger and distaste for horrible service. Today I have the pleasure of...
View ArticleChanged Plans a week into Bill - I still have to pay for the old plan for the...
AT&T - Hoping for some help - We changed our old plan from 5 phones with individual data plans to the 15GB Shared Plan on 4/10 - My bill is due 4/28. My Bill still have the old amount due for the...
View ArticleBeware Long Distance!!!
Wife spent 21 minutes calling elderly parents last month, so that we can tell them to jump on skype video... cost an extra $80 on the phone bill!!Canceling service once contract ends. Nickel and dime.
View ArticleHorrible Customer Service
I called someone last night around 9:24 to be exact, there were a couple of overage charges on my account that I had not acquired. This guy was really helpful, He assured me that the chargers were...
View Articlecompletely being ripped off by customer service reps that misrepresent mobile...
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View ArticleBilling frustrations
I need help from someone to sort out my billing problems. I transferred 2 lines from T-Mobile and activated 2 phones on 1/22/2014. However, I was charged for a full month of service from 1/18/2014 to...
View ArticleAT&T keeps charging me after I've changed plan, and I can't get in touch with...
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View ArticleCan I transfer my contract phone from one family plan to another without...
Hi, I'm currently a family plan member with a contract iphone 5s signed last November. I want to transfer from my current family plan to another, which also belongs to At&t. Below are two questions...
View ArticlePaid my bill, why'd you turn me off?
Dear AT&T service. As a customer for over 10 years, I have to say “bravo”. I remember, back when AT&T wireless was Cingular, that if I had a dispute over a bill, or a charge, I’d call Cingular...
View ArticleNeeding to speak with a supervisor.
I have had 5 lines on my account for a long time, all regular lines, my daughter just upgraded and got an i phone, she told me i could share data, so i went online to upgrade my phone and i talked with...
View ArticleI need a pdf of my last bill which includes my ETF as a line item.
After nearly 20 year as an ATT (Cingular, etc.) customer, I finally left due to the extrodinary bills for lackluster service and unacceptable customer service. I should have seen it coming, but after...
View ArticleCharged for plan that is not plan I signed up for
I called CS and went over my plan and charges, tried to get them to view the archived web article that I could see that outlined the plan I signed up with but the CS could not see what I was seeing on...
View ArticleService cancelation
I contacted Custimer Seevice asking them what I needed to end my contract. They told me I needed to pay the ETF, which I knew I had, and when I ask them if I had to send a 30-day notice they said "no...
View Articlewhat is main account balance
I am wondering what is "main account balance"? I have paid my bills on time every time (through automatic set up the charge automatically goes on my VISA) so am unsure what "main account balance" is?...
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