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Well I switched to Family Mobile Value Share and

And now my Bill is a mess, it was supposed to start next billing, no it started before and my 250 monthly bill is now 290 worse is the new Value plan is to be 160 and its more than my old bill. no 25...

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ATT changed my rate plan without telling me

We changed our rate plan to the 4 lines for $160.00.  Was told there would not be any additional charge if we upgraded phones.  Several weeks later my son upgraded and once again was told there would...

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ATT changed my rate plan without telling me

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How far back are bills maintained that are not available online?

How far back are bills maintained that are not available online? I would like to have my past bills from 2007-2010

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Moble sharing is a big lie!!!

Their moble sharing deal is a bunch of crap! They say your Total bill will be $160. Right now they are charging me $180, $20 more then what they say. If another phone company reached my area (Selmer,...

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ATT BILL HELP

HI ALL From Apr 1st to April 16,  family talk 700 min roll over 4 lines  1 line smart phone w/ 2gb data. mobile insurance 3 lines non-smart phone for $9.99 ea April 16 to April 17 - Mobile share data...

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Worst billing system, should be investigated

I was a long time customer of AT&T (over 10 years) and recently switched to a new provider after years of putting up with at&t's awful billing system. There are ridiculous hidden charges and a...

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Need help with data usage..

Can anybody explain this?? I am connected with wifi when at home but check out these times, on the hour for them all, can calling at&t tell me what is using this amount? 04/11/2014...

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BOGUS international fees when traveling

I recently traveled to Austrlaia for 2 months. Before leaving I made sure of the international fees that would apply to my account in case of an emergency. I looked into paying $30 to add the plan to...

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Reverse charges to my debit cards for go phone minutes

How can I reverse or cancel charges to my debit master card account for go phone prepaid minutes, that were charged by mistake? I tried to purchase $60.00 of prepaid go phone minutes on the...

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Billing for Mobile Share Value plan

I am debating whether to switch over to the Mobile Share Value plan and would appreciate any feedback based on my situation described below - I currently have two lines, both iPhones, in a Family Talk...

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Charges

AT&T just charged my account $499 for a replacement phone that was under warranty. I did send the defective one back but they say they didn't get it? We have been with AT&T wireless since 2004,...

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"Other charges" activation fees and credits

I just got another line added onto my act and when I did this I was told my monthly bill wouldn't be over 170 a month and that I would get a $100 bill credit by signing up. Got my second bill in the...

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AT&T Next Plan, and lack of information, just cost me a lot of money!

I hope EVERYONE is aware of this before signing up for the AT&T next plan. My boyfriend recently switched over to AT&T from Verizon and set up an account in the store. BEFORE he even signed up...

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Cannot make payment for my cell phones

Cannot make payment for my wireless (cell phones) I upgraded my DSL + Home phone to U-verse in April 12. Later on, I got a bill for my U-verse. However, before I bound my Internet, home phone, and cell...

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military cancellation but want to port number to different carrier

So we are moving with military orders to a new state where service is not great. we have been approved for military cancellation of our contract.BUTwe want to port our numbers to sprint who has...

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Sent to Collections

Hi I used to have service with you until your service turned to crap back in 2007 and when i pulled my credit report today I saw I have something in collections? No attempt has been made to contact me...

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wireless billinh

I received my second billing due in May. I expected it to be $60.00 or 65.00 as was in the hard copy announced. But I see that it is $73.93? Quite a difference and  way too much?I am very disappointed.

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bill disputes

I saw an advertisement on TV advertising a plan for 10 gigabyte for five lines for $175 a month in the month of february. After seeing that commercial l contact the customer service line at 611 to find...

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Delayed Withdraw from Bank Account

I paid my AT&T wireless and Uverse bill last Tuesday and the payment still has not posted yet to my bank account. Usually it doesn't take more than a day or two. I called AT&T and they said I...

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