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Charges above what should be on termination bill

I am currently waiting on hold for an escallation to a supervisor. My wireless portion of my account was terminated. I have no issues paying the ETFs or any service I received. I do not, however, think...

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Past due bill by a week?

My bill was past due and I made a payment but only the first month but now it's past due by a week and it's suspended?

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CS Rep made unauthorized changes, AT&T claims no responsibility.

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Everyone should take a look at the plans.

I’m writing to let everyone know that there seems to be a 1 GB plan for $25.  However it does not qualify for the $15 a month savings on the access fee if you are in a contract that started before...

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$15 Discounts for Mobile Share Value Plan was Missing on Bill

I have had the Mobile Share Value Plan for a few months, and I have always received the $15 discount on my two lines. My bill from March didn't have the discount, so my bill was $30 more than normal. I...

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Auto-refill confusion

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I was charged twice for two months!!!

I was charged twice for the month of March and you attempted to charge me twice for the month of April.  My card declined you for April because I now have a new card number.  I do not want to give you...

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Where is the right place for land line issues?** MY HAT'S OFF TO AT&T

Question: Where is the forum for Land Lines?TOPIC:  HOW I RESOLVED A TERRIBLE triple collection agency mistake AT&T made (ruining my clean credit report On this forum someone mentioned "Utility!"...

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Where is the right place for land line issues?** MY HAT'S OFF TO AT&T

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Suspended Service issue

I didn't call ATT in time to work out a payment option so my account has been suspended.  I cannot pay my bill for another 7 days but I need my phone now.  I start a new job on Tuesday which will take...

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Unapproved Plan change.

 Unethical and deceptive business practices. I changed a number on one of the three lines I had with AT&T back in November. They charged a fee to change the number , which I agreed to. Unbeknownst...

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Charged when service is suspended

I suspended my service 2 months ago and was told I was only going to be charged $10 to keep my number since I don't have a current contract.I was then charged $103 for the bill term of January-February...

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Changing a Line to another Plan

I'm currently in a contract (8 months or so left ) with my brother on a family plan. He is the AOL of the account. I've recently found out he has been not making payments with the money I've been...

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Question about the $5 International Long Distance plan

If i got charged for using more than 250 mins within 30 days for the $5 International Long Distance plan, will i get the charged money back if i purchase one more $5 International Long Distance...

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txt/im unlimited

 is it saying that my texting is unlimited, that i do not charging for texting to people

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They messed up my billing and don't want to fix it!

My husband and I have been ATT customers for over 5 years. Our phone contracts expired last year and this year we decided to renew our contracts and get new phones. I renewed my in January and got and...

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billing

Good Morning,   I switched over to AT&T From My old wireless carrier in news of a discount my employer was offering its employees. It a huge savings for me and enticed me to switch over.However,...

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Will be canceling any and all AT&T services once contracts are up

AT&T is a horrible company with no thought for their loyal customers. I have been told by many people over the years about their poor experiences but had never had a bad situation myself. With that...

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Deposit Refund Back

I used your wireless from July 2012 ~ Feb 2014 and paid the security deposit $500. I canceld at end of Jan 2014, but the deposit refund hasn't gotten yet. When can I get the deposit refund?

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Billed for no service days when stopped AT&T service

I stopped AT&T service a few days after month bill cycle. AT&T charged for the full cycle still. when I started service, they took a partial month and a month full in advance ( though marketed...

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