My AT&T app
I have a 10 line/user account. I have spoken with customer service regarding the use of this app. I was advised that each user would have full account access across the entire account and there was...
View ArticleAT&T Wireless Gateway Device Return
I just cancelled my AT&T Internet service. I need instructions on how to return the Wireless Gateway device. I was expecting some communication from AT&T, but it's been a week and haven't...
View ArticleCan someone explain this reoccuring fee to me?
the middle of last month, my family started using the 10GB Mobile Share plan. We were on a mobile share plan to begin with but not this new one until last month. It's advertised at 3 smart phone...
View Article100 line credits
I have 4 new line credits of 100 will they apply 100 a month for 4 months or 400 at once?
View ArticleHow hard would be for ATT to roll over data usage?
ATT offerss to roll over your unused mijutes so why cant they do the same for data usage? I only have 200mb.... all I can afford at the moment... so I have to shut off celular sometimes to preventgoing...
View ArticlePrimary line associated with Mobile share plans - does it matter?
Had a 4 line family plan with a FAN discount applied to the first two lines. Just switched to the 10 GB mobile share plan (switch was painless; did it 2 days before new billing cycle and had it start...
View Articlesame problem as everyone else
Plan 110 plus fees and taxes called about my bill amount .she says 313.40 .why i ask she read off a bunch of charges including a activation fee which all were suppose to be waived she did give me a...
View ArticleMobile app problems/ void payments
I've been talking to customer service ALL week. Monday the mobile app wouldn't allow me to edit a payment so that resulted in me accidentally paying a bill that's not due yet, twice!! The first one was...
View ArticleATT Customer Service is an oxymoron!
I have been with ATT for a long time and recently upgraded to a smart phone/data plan. I went into the local ATT store to get an iphone where I was immediately talked out of and sold on an the latest...
View ArticleI cancelled my daughters go phone a year ago and still taking money
I have tried two more times to cancel this automatic feature account withdrawal but still keeps doing it. I now have a credit of $108.81 on this dormant account and I want the auto withdrawal to stop...
View Articlevery happy with customer service
I like most got a much larger bill than expected .but i took the time too call in and was pleasantly surpirsed at the help i got ,the resolved my issues fairly and quickly . I only wish i could...
View ArticleGiven misinformation on new mobile share plan. No fix. Only sorry
Moved for better exposure
View ArticleTerrible Customer Service experience.
I am very disappointed with At&t's customer service. I spent well over an hour on the phone with them yesterday and I was totally disgusted. I was a former customer for many years, when my job...
View ArticleBrought my two phones to ATT and was wrongly put in a 2 year contract, called...
I need to get my mobile phone bill fixed. I already contacted AT&T 4 times to have this fixed and still nothing has been done. My account is now suspended. Can anybody help me? I dont have time to...
View Articlecontract termination fee
Over a year ago I purchased 3 cell phones for my family. We signed the ATT contract at Best Buy. Several months later, the "add a tablet for $10 month" ad made it's way on the scene. I added my Kindle...
View ArticleWhy are the plans called 'monthly' when they are actually thirty day plans?
Moved for better exposure
View Article