I need help from someone to sort out my billing problems. I transferred 2 lines from T-Mobile and activated 2 phones on 1/22/2014. However, I was charged for a full month of service from 1/18/2014 to 1/22/2014 (4 days when the phones were not even activated). Also, as an employee of Georgia Tech, I am entitled to a 15% discount on service, which has still not appeared on my bills. And what happened to all those incentives for transferring from T-mobile. Finally, the chat line was of no help. So, can anyone provide the name/ email of a real person who can sort this out.
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