Payment
My late payment is being processed today but I put in the wrong date can it be cancelled
View ArticleInternational travel
I will be traveling out of the country for a few days. I just spoke to someone at att about my service plan/charges. She told me she couldn't help me and tried to transfer me to international. She said...
View ArticleWhen enough is enough
If you're having to call every month to resolve your billing issues because your bill month the month is always absolutely incorrect and it's an error on att half and they are fully aware of it but...
View ArticleNeed help with my suspended account
Hi, Offered to pay all I could right now (about 1/2 of what is owed unbenounced to me as none of the warnings came to me) but ATT will not restore service untill full pay of past dues even if I give...
View ArticleUnauthorized add ons without consent.
I recently bought my daughter a new phone and requested the shortest payment option and nothing further. I told the assocoate at the att store that was all I wanted and paid the sales tax up front. I...
View ArticleWireless service
I have been a loyal customer since 2008. I have always kept my payment arrangements when I was laid off from work. I just got off the phone with customer service and she informed me that I cannot make...
View ArticleResponse
I just noticed this forum is a waste of time. AT&T does not respond to any of our questions. Just another example of bad customer service.
View ArticleCancelled service
I am looking for help because I am trying not to have my service cancelled. I was told I had a week before my service was suspended and it was suspended two days later. I can't make a payment...
View ArticlePass due account
I just received a phone call saying my att was in collections for a past due amount of $500. What is this about?!? I just opened this account and my bill has always been paid for. My balance shows $165...
View ArticlePayment Arrangement
Hello My name is Pamela T and my account was suspended on the 19th of January. I have been trying to get a late payment arrangement setup for the 29th of January so that my account wouldn't be...
View ArticleCompletely appalled at ATT
I set a payment arrangement for a past due balance tomorrow which I had full intention in paying but where I live (Richmond, VA) we are about to get clobbered with about 2 feet of snow. So I had to...
View Articlebetter deal
I bought me and WI fe phones few months ago,I know diff co.will give way better deal sprint,etc ,need to be hicontacted in timelymatter in accompanying me in epediting this situation emediately
View ArticleInternational Roaming Data Charge
I'm a host of a family plan. One of my group had a problem.He just took a ship trip and went to sea this month, near the board of US. He got an AT&T msg that "AT&T Free Msg: Welcome...
View ArticleHow can AT&T Randomly pay someone elses bill with my debit card
While I was sitting in a consoltation with my Oncologist I recieved a text that I had just used my debit card. My card has never been out of my possession but when I got home, I looked and there was a...
View ArticleText messages disappeared from data usage
I check our data daily with the Myat&tapp. Just yesterday it showed we had used over 33 text messages. But when I went and check this afternoon it now shows 0! All just disappeared! How is the...
View ArticleUn cancelling service...
I want to get our phones back on after service was cancelled but after paying it 1175.00 they say I may have a deposit...really??? And can't tell me before I pay the bill...ridiculous...
View ArticleNew account discount
Hello,I recently signed up with my husband for a family plan. I get a discount of 25% from my job and the salesperson told us that the discount would be off the data plan which is fine. However, I just...
View ArticleBilling
I have been a customer for 4 years and this year has been a tough one. I have made and kept past late agreements and I just knew that I'd be able to set up a late payment. I called on Thursday hoping...
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