$2 per day text messaging
Does sending or viewing a text message trigger the day charge?If I don't use the phone for a month and then view all text messages will I be charged for i day or all days that the nmessages were...
View ArticleBilling
I changed my $50, 5GB plan to a $25, 2GB plan early December 2015. ATT&T still withdrew $50 from my account about two weeks after I made the change. I phoned AT&T about that.The operated...
View ArticlePhone bill and mobile share plan
I am trying to figure out how this mobile share plan works along with paying for a device monthly
View ArticleBilling
You weren't suppose to auto-deduct from my Credit Union, I pay on-line directly.Anyway, I have a dispute with AT&T because you didn't auto deduct in December and I assumed you did (BUT YOU DIDN'T)...
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Double plan
Hello. My rate plan is $45. Last time I bought $45 as my internet speed was reduced. And now, I accidently bought another $45 by typing "PAYXXXX". How can I get a refund for $45? Thank you
View ArticleRepeated billing error and month after month of time wasted calling to get it...
I signed up for AT&T in October of 2014 on the NEXT plan. I financed my device at a cost of $24.17 a month for 24 months. In July of 2015 I paid the device off in full (using a credit card). My...
View ArticleAT&T's ridiculous proration policy
Like many others here, I left AT&T but was not prorated on my final bill. I was only 3 days into my billing cycle. I tried to switch earlier but was unable to. After calling customer service and...
View ArticleI feel like At&t isn't a professional company
My concern I was told that I will pay a certain amount of money for my service but nothing change even when I got a text from AT&T, when I called them to ask they said is not possible and there is...
View ArticleFraudelent text??
I just received a text like this:FRM:notifcation@myatt.netMSG: Thank you! Your Wireless account have been credited 89 USD. Only available for line ending 6944. Please visit: And then it gave a short...
View ArticleStay with ATT, but cancel contract without ETF?
I am grandfathered in on the old unlimited and have 2 iphone 6s's from signing contract in November. With increase, I can obviously walk with the ETF. However, I am considering bundling with my...
View ArticleBeing billed even though switch carriers
Okay, so I switched to sprint for mobile service. After everything was set up on sprint side, I'm being charged for next months bill even though I switch carriers but I still have my home phone on...
View ArticleQuestion about Billing on Mobile Share Plan Upgrade
Yesterday (01/23/16) I upgraded my 10GB mobile share account to 15GB. I see that the account is showing that I now have a 15GB account. My question is about the billing cycle which only shows 4 days...
View ArticleUpgrade Billing Question
Yesterday 1-23-16, I upgraded my 10GB Mobile Share Plan account to a 15GB. I see that the account was indeed changed to a 15GB but the "billing reset" date of the 28th of each month did not. My...
View Articlecan u help me
hello my name is cody and i want at&t to be my cell service provider. im a veteran UNITED STATES MARINE CORPS. also im Native American. i belive both are entiteld to discounts, also i started with...
View ArticleWhy is my bill so high?
My bill is 644.00 dollars I have been a customer for years. I am floored that my bill is so high. I can not afford to pay this all at once and I am ready to leave AT&T for a new cell phone provider.
View ArticlePayment arrangement
Hello, I was wondering is there anybody I can talk to about me setting up a payment arrangement. My check was suppose to come Friday but due to the blizzard 2016 the mail was not delivered. I can't...
View ArticleFirst Bill
I looked at my bill a few days after I got my phone and it said I owed $0 for that cycle and today the next cycle started and it still says I owe $0The advisor that helped me set up my plan at the...
View Articlesuspended line
Is their anyway that our services can be restored? We made a payment of 96.41 and we owe past due 100.00. Will yall work with us if we pay it by this afternoon?
View ArticleAre you charged for international calls RECEIVED on your phone?
I received a phone call from a friend (with a US phone number) while he is abroad in Brazil. Will I be charged for this call?
View ArticleI can't afford the data overages and AT&T refuses to help
I attempted to get answers after moving from PA to CO (mountain area, satellite internet... Cannot do anything I need to... Have 15 gig shared family data... Everyone is too paranoid to use it because...
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