While I was sitting in a consoltation with my Oncologist I recieved a text that I had just used my debit card. My card has never been out of my possession but when I got home, I looked and there was a payment to ATT. I immediately canceled the card, contacted att and my bank. ATT verified that the payment was made, but not to my account. That was all the info they could give me. Because I have a verified contract with ATT, my bank will not reverse the charges. Nor will ATT. I have no auto pay things set up and my bank indicates that the payment was initiated by ATT. I have spoken to them several times and they claim they cannot do anything. And what's worse is the hold times in the phone Q are over an hour these days. Can I just expect to be paying random peoples bills from now on? Do I have no rights as the owner of the account that makes the payment? It seems I am just out this money.
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