Bad business: cost increase for unltd data customers
Isn't this just another inventive, slimy tactic by one of your clown corporate lackeys to stick it to your older customers that are the last holdouts of the long gone unlimited data plan? Since we are...
View ArticleCharges for Phones and Tablets
I read on line that with Next I could upgrade and get phones with a 24 month contract. I discussed about this with on line chat and she told me it would be around $145 a month with the move to next...
View ArticleThanks for not giving me information
I face that I got 2 new lines of service on the next program and was never informed of the activation fee until I got the bill. I would expect better cust service from this company. I will just cancel...
View ArticleManager of ATT company store tried to put me in the jail
The ATT systems are so not perfect that cannot even identify your phone model. I bought my phone on-line because I am refusing to have the 2 years contract and completely against a smart phone....
View ArticleIncrease in fees for monthly service to those grandfathered in to an...
Is anyone else upset about the five dollar increase per/month? We've been loyal customers. Haven't complained about the additional fees to enable features like "mobile hotspot," etc. I see this as just...
View ArticleIncoming Blocked Calls
Will incoming blocked (No Caller ID, Unknown) calls appear on cell phone bill?
View Articlewhy can't I cancel device order?
I have tried for 2 days to cancel order *****. I ordered it on 12/14 and It hasn't shipped yet. It is now only 12/15. On 12/14 pm and 12/15 am I was told that I could not cancel because it was too...
View ArticleService suspended after a partial payment
My bill payment is passed due and I paid a partial amount last week. Why shut off my service after I started making payments to fix it?
View ArticleOMG why is my bill ALWAYS so much higher than its supposed to be?
You don't have a way to receive a message or email so this is the only way to get a message to you right? I really don't understand why my bill is ALWAYS SO HIGH!!!!It should be $130 per month but it...
View ArticleOffer by Retention Group not honored
Has anyone had success getting AT & T to honor offer made in June by their retention group (in writing and not once, but twice)? Multiple calls to 1-800-331-0500 have been non productive.An Oct 12,...
View ArticleThese forums are fake
I've been having an issue with receiving my port credit of $300. I posted of it here and was soon contacted by Jeremy B. I explained what was going on and he promised to look into it. A few days passed...
View ArticleSlammed with unexplained charges
My mother has on several occasions called AT&T to deal with unexplained charges and was handed around to multiple departments before being told it would be credited to her account and she wouldn't...
View Articlehow do I get AT&T to honor there agreement
I bought the iphone 6s plus at an apple store and then was told I lost my contract which was 450 minutes of talk 200 text messages and unlimited data for $75 plus taxes about $84 total. after a couple...
View Articlemy previous bill
My monthly cost is supposed to be $125.33. My last bill was $133. What is the additional charge to my account. Also if I dropped my line off the account how much would the bill change?
View ArticleOld account
I need to know how much my old bill is with you guys because I'm trying to come back and can't because of an old bill
View ArticleWhen there's a financial issue
Too make a long short my income was interrupted but reinstated yet have not received income for almost 4 months. My account is suspended. If I can't make a payment soon what is going to happen? I have...
View ArticleWhy can't anyone resolve my problem since OCTOBER?
I have a major problem with missing bill credits on my wireless account. I have followed the normal channels for a resolution, but no one has been able to resolve my problem. I have been trying since...
View ArticleCR
Hello, My name is Mark [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers,...
View ArticleHelp! My account is messed up!
My account is so screwed up, I am at the end of my rope. It would take at least 5 pages to explain this properly but here is a summary. It all started about a month ago with what I thought was a simple...
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