Your cell phone bill
I have been a costumer to AT&T for at least 15 years as of today witht he experience that i went through with them it will be my last day. I am switching to Verizon. I do understand that my bill...
View ArticleFecha de pago
Hola, hasta qué fecha puedo efectuar mi pago sin tener que pagar cargos por demora?Gracias
View ArticleUpgrade Fee Waiver
Hello.I have been a loyal customer for around 10+ years. I have inquired about geting my upgrade fee waived today, but the reps will not budge, and say they cannot waive the fee. I have been able to...
View ArticleUnlimited Data Plan. What happened?
I put my plan on deployment hold and now I don't have unlimited data. AT&T screwed it up when I came back from deployment and still hasn't fixed it. Any better company out there!
View ArticleDue date
I just change my due date to the second instead of the first, is thi set in stone or do I have to call and talk to a representative?
View ArticleData
Is there any way to pay less for GB on data? I pay almost $200 a month for only 15GB. I have two phones and between the both of them we use about 30GB. What do I do?? I can't afford anymore.
View ArticleNext Program Issues
I purchased two AT&T iPhone 6's in September of 2014 under the AT&T Next Agreement. Under this plan, after the 13th payment one can upgrade to a new phone. In September of 2015, I executed...
View Articlebilling without new friend in my family plan
half month ago one of my friend added to my AT&T family plan, but today I found the bill of this month didn't include him, it still for five old members. What's wrong?
View ArticleData usage
When we had 3 gig we used 4 when we had 6 we used 7 we had 10 we used 11 now we have 15 we use 16. Something doesn't add up. Does it? [Per Guidelines: Keep it Relevant and Appropriate]. I bet even if...
View ArticleI just received a collection bill from att&the mobility
Stating that I owe 773.03. The collection company name is: Credence Resource Management LLC and it claims that att&t mobility is owed 773.03I'm currently ano att&the customer, you guys withdraw...
View ArticleBilling issues
HI, I got new no contract phone on 11/3/2015 and activated on same day and i chose the postpaid plan i.e 25$ for call and text and 20$ for 300mb data usage also i closed my account on 11/27/2015. But i...
View ArticleMonthly bill raised $5.00 a month?!?
The provided link goes nowhere, as I'm sure the thoughts I'm expressing will. How many times will the rate be raised? $100.00 a month isn't enough? This is very concerning. I have been a loyal consumer...
View ArticleBill Balance
When will last month's balance be credited from my account? We have contacted you multiple times and were told that it would be substracted. It is still showing on the account. When this is corrected...
View ArticleIncrease 5 for unlimited data
I am under contract for 30 month unlimited data. I therefore consider this a breach of contract if this happen. I do not agree to rate increase and will not change plans as a VALUABLE COMSTER.
View ArticleATT is charging fmonthly for iphone 6s plus. Says won't refund or return iphone.
Dear Vice President, I have been a customer for ATT for the past 9 years using phone # ***. I am surprised that I have to go thru all the trouble calling customer care multiple times and even...
View ArticleI signed a unlimited data contract years ago. Why is there a price hike?
I'd really like to understand why I have a price hike on my unlimited plan. I signed a contract with ATT for this price contract and expect that this will not change just because they feel like it....
View ArticleUtterly disappointed
Dear AT&T,I find it appalling that with a company so large and with such a huge customer base you are still trying to find ways to oust the loyal customers you have. I have been a customer for...
View ArticleChanges to your unlimited data plan
AT&T, what am I getting in return for the $5 monthly increase?"Beginning February 2016, we'll be increasing the price of your unlimited data plan by $5 per month"
View Article5$ increase.. Does that mean...
I don't mind the increase, but what do we get in return? Does this mean that we get true Unlimited now? No more buffering after X amount ( 3 or 5gb) of usage. I mean we did purchase unlimited.
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