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Channel: Wireless Billing topics
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My wireless account

How many lines on my account

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Tablet returned but charged full price, please help

We recently returned our tablet we were told was .99 then were charged 199.99 for. So after it being returned and deactivated, we've been charged the full price and no longer even have the tablet. If...

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I missed a scheduled payment, what should I do?

I had a payment scheduled for today 12/9/15 that I forgot about and payed other bills so I will not be able to pay would should I do?

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ATT MESSAGING FROM PC

When I send text messages from my pc will that show up on my ATT cell phone bill in the detailed usage?Thanks,

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Heads up...AT&T no longer modifies payment arrangements

I have been with AT&T for over 11 years. I made a payment arrangement online & got my dates/days mixed up. I needed my arrangement extended from 12/10/2015 to 12/11/2015.....ONE day. I was told...

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USPS Lost NEXT Return Packages

I upgraded 2 iPhones at Apple Store on 10-17-2015They were on the Next plan and so I was required to return them to AT&T. At the time of purchase (Of the new phones at the Apple Store) I received 2...

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Unpaid At&T Bill

Hi,  I had a question. I have not paid my AT&T bill for the past month, and I want to cancel service from now onwards. I do not have a social security number, and I am part of a family plan in...

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Financed money

If i pay off my all balance can i get my financed money right back?

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no call back from customer service supervisor

I called customer support for questions regarding data charges. Asked to speak to a supervisor, and Brianna came on the line, identified herself as a supervisor and said she'd like to call me back from...

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my balance is 0

Two days ago i refill my account for 60$ and i can not call any where, why?my balance is 0 something is wrong.

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Buying some data

Even though I don't buy Rate plan for monthly, let me purchase the data 100mb 1 gb whatever ?

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Suspension warning emails

You are an Evil company to send out such a massive threat to your customers. The customer representative are just as sad to have no explanation of why. You have not offered an apology to your loyal...

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I'm very mad

Hi , two times I was discussing with one of your representatives about my bills, & the phone disconnected. & they didn't return or call me back. I'm very disappointed with this kind of service....

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AT&T Problems - Still Unresolved

I posted a message about a week ago trying to find out more information about how to fix the KNOWN unified billing snafu that AT&T has going on.  I sent a personal message to  and got a very...

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14 day cancel bill 1700$ for 8 days of service

Help 14 day return policy COMBINE BILLING UVERSE. WAITED A WEEK FOR PHONES GOT A FINAL BILL $1700. SENT BACK PHONES WITHIN 14 DAYS. ART WIRELESS STILL WON'T CREDIT FULL BILL. SHOWS TWO DEPOSIT DON'T...

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Charged for replacement device not received

Can someone please help me? I have been reading this forum and seems like it's a common thing for Att to charge its customers for phones that have been returned but they claim they have not received. I...

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Disappointed

I am so disappointed in the customer service care I've received. Att rep said they would handle it & fix it all, then I walk into the store a few days later & nothing was handled or fixed. Ive...

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Charged for Magic Jack international calls?

Do I still get charged by ATT if I use the Magic Jack app on my cell phone to make international calls?

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International Texting

I have the 60$ gophone plan. Im trying to find out if and how much it will cost me to text some of my friends in sweden. i know we have unlimited texting to 100 places but i didnt see swedan on the...

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Payment

Hello,This is NasserI have bill on my cell phone number *** that was some mistakes on it I want to know how much I have to pay? And now I want to pay it but I want to have some discounts because there...

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