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no call back from customer service supervisor

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I called customer support for questions regarding data charges. Asked to speak to a supervisor, and Brianna came on the line, identified herself as a supervisor and said she'd like to call me back from her station. I agreed, and she said she would c/b in a few minutes. 30 minutes later and no call back. Can someone please call back or email?

 

[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]


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