Bill problem
Paid my bill from feb 2015 to prior! Also paid off my phone, service is disconnected saying I haven't paid from jam 25th o? I don't have 240 dollars to deactivate service and don't get paid till...
View ArticleBill increase after upgrading??!? I got bad information from Best Buy employee
My wife and I upgraded on Friday night to iPhone 5s' at Best Buy and before we went through the entire process, I asked multiple times if our bill stays the same since we wouldnt be changing plans....
View ArticleU.S. ARMY DEPLOYED
Hi Att! I am currently deployed and before I left I called and asked to have my phone service suspended for the duration of my deployment. My fellow soldiers have told me setting up this service was...
View ArticleTransfer phone lines
Right now I get the family plan and have four phones for myself my wife and 2 adult children. I'm paying like $260 a month. I want the kids to pay for their own phones. So I was wondering if can...
View ArticleATT promotion discount- promoised but never delivered
I was looking for an ipad in Nov, at which time the AT&T sales guy in store told me there's $200 promotion, so I went ahead and purchased from him. I was told the discount will be automatically...
View ArticleBilling Complaint
I have been a loyal ATT customer for well over 15 years and have been relatively satisfied with your service, considering the alternatives. I started out with UVerse and now have added a wireless...
View ArticleBilling
i recently just lost my job and found a new one today, and this is my first bill to be payed. I don't get paid til next Friday. Is there any way to extend my payment due date?
View ArticleSo this is what you get with "Unlimited Data"? Horrible.
http://www.huffingtonpost.com/2014/10/28/att-slowing-speeds-data-throttling-ftc_n_6062360.html
View ArticleVery confused
I just got on a plan last month and At the top of my bill is says my bill is due April 24th and shows the amount. But below that is say billing cycle April 5th - May 4th and show the number of days...
View ArticleGREAT CUSTOMER SERVICE
I have been having the worse service ever imagined. Each time the service rep had No answers for me. But on 04/21/2015 I took another chance that someone would actually understand my bill....because I...
View ArticleRude and untruthful customer service!!
I have been with att over two years now. As a student I have always appreciated your customer service. Unfortunately I realized that that disappears completely as soon as money is wed. I shared a plan...
View ArticlePorting a wireless number results in hidden fees for unapproved & unclaimed...
I recently 'ported' my business number to my new employer, and to do this AT&T required me to convert the number to a personal account first, citing some arbitrary time frame to 'claim' the number....
View ArticleAdd 1GB for $10 - Can I 'keep' it?
Once in a while towards the end of my billing cycle I get the textmessages from AT&T stating: "More than XX% of your 3GB of data has been used. If 100% is used we'll add 1GB of data for $10" My...
View ArticleCustomer Service
I purchased 2 Iphone yesterday and was disapointed that they can charge $40. per line for activation fees and can not waive it. The most they would help out with is $25.00 off the bill. After being...
View ArticleExtra line added for 25$ - lies about extra fees - one chance before Ï cancel...
I went to at&t shop in Beaverton, as I wanted an extra line for my friend who's here for few months. After checking the options everywhere, the 25$ per month option without contrat was a good...
View ArticleTexting charges
I don't have a texting plan, and it's blocked out, which means I can't text anybody. However, when I text people with AT&T service, they get the message. Recently, I just got billed $20 when i...
View ArticleWaiting for a resolution!
I have been waiting over a month for a resolution to my situation and have just been given excuse after excuse and lie after lie. Is this typical?I purchased 2 iPhone 6 celluar phones at my local...
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