Got penalized for being a loyal ATT customer for 7 YEARS!!! and sent to...
I was an ATT customer for a long time and then decided to move to T-Mobile last year.I held more than 1 account with ATT mobile services. The way I have been made to run around to get a clarification...
View ArticleHow does this plan work?
I was just wondering if you do the AT&T Next plan do you get the phone while paying it monthly or do you wait to pay it off then get the phone?
View ArticlePast due balance and just started job. Collections will not extend payment.
Past due balance and just started job. Collections will not extend payment.
View ArticleNewby question.
I couldn't really find answers elsewhere, but I've a question about setting up a contract. I'm currently 17 and won't be turning 18 till a couple months. A friend of mine mentioned how AT&T has it...
View ArticleService suspended with payment arrangement
Hello my name is Ashley . I set up a payment plan with att . I agreed to pay 137.44 last week Friday & 100.00 this Friday . I paid the 137.44 but my services were interrupted . I can't call from my...
View ArticlePLEASE HELP
I have desperatly been tryong to get in touch with your billing department via chat but keep being dismissed. I beg you for help. I need to get in touch with someone and I don't know how else to ask,...
View Articlewireless bill
Hi I was told that my wireless bill was going to be 135 dollars a month when I signed up to get the service they told me that after the 315 was paid that's what the bill would 135 . I have yet to see a...
View ArticleHow can I cancel a payment I made by accident??!
i was on my att app trying to arrange a late payment and the date I selected somehow changed back to today's date !!! I don't have the money to cover it in my bank account and I'm freaking out!!!...
View ArticleI have NEVER BEEN SO FRUSTRATED WITH AT&T
I'm requesting a phone call tomorrow before 12:00 noon CTS Otherwise BBB and other social media said along with suite rill be in progress. The number you can contact number me will be [edited for...
View ArticleAT&T did not offer the deal promised by the customer retention team
Hi All, Called customer retention and discussed cancelling service. The service rep promised the following deal: 15gb rollover data - $100ipad (no contract) - $10iphone (no contract) - $15basic phone...
View ArticleService suspended
Is there any way to find out how long AT&T will leave my service suspended before they cancel/ disconnect? I've tried calling customer service twice but they wouldn't tell me.
View ArticleReturned phone, cannot get refund
OK, any ideas on this? Bought a Galaxy note 4 online from AT&T in October 2014, had it for 2 weeks and realized I would never be able to root it so I did the following... Put the phone in it's...
View ArticleUNITE Mysterious Overage Pack Invasion
I have seen other complaints here of other sudden overage packs being added in a short amount of time and it seems some want to blame the customer or their device, especially iphones or ipads, for...
View ArticleEnded in good terms but now....
Okay so I had ATT a few years ago for quite some time and ended in good terms. Always paid on time and never complained so I figured since I was such a good customer then I wouldn't have to pay...
View ArticleBilling
I paid my bill but only meant to pay a portion of it and not the whole thing. Is there a way to take the payment back?
View ArticleCould ATT provide Free call to Nepal due to massive 7.8 magnitude of earthquake?
ATT customers are struggling to know whereabout their familiies and relatives affected by this massive earthquake. It would be nice if ATT could provide free call to Nepal for time being to customer.
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Why am I getting this text message about autopay enrollement
This is the second time now this has happened to me... Soon after paying my wireless bill online I receive the following text from AT&T: Last time it happened no one at AT&T could tell me...
View Articlecan I get my unlimited data plan back?
I just upgraded my phone in store a couple days ago . I was reviewing my plan to make sure I had insurance and noticed that the store rep took me off my unlimited plan and put me on a 3 gig plan. I...
View Articlecomplain about my bill
How do I complain about my bill.? I was charged $787 for international roaming, and I never left theUSA.
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